Summary
Overview
Work History
Education
Skills
Volunteering
Languages
Timeline
Generic

Stephanie Amato

Abingdon,MD

Summary

Reliable worker who gets tasks done efficiently and correctly. Organized to help the business run smoothly and to ensure all customers are satisfied. Willing to be flexible in case of a scheduling errors. An outgoing and hard-working team member.

Overview

3
3
years of professional experience

Work History

Food Service Worker

Class 520
01.2024 - 05.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Shift Leader

Menchie's Frozen Yogurt
04.2022 - 12.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Barista/Busser

Coffee Coffee
06.2021 - 03.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

Bachelor of Business Administration - Business

University of Towson
Towson
05.2027

Skills

  • Quick Learner
  • Outgoing
  • Multitasking
  • Customer Service
  • Organized
  • Time Management
  • Team Worker

Volunteering

  • Volunteer monthly at the Family Food Distribution in Bel Air, MD. Packaging and distributing donated food and household items to people in need.


Languages

Spanish
Native or Bilingual

Timeline

Food Service Worker

Class 520
01.2024 - 05.2024

Shift Leader

Menchie's Frozen Yogurt
04.2022 - 12.2023

Barista/Busser

Coffee Coffee
06.2021 - 03.2022

Bachelor of Business Administration - Business

University of Towson

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Stephanie Amato