Stephanie Anderson
Philadelphia,PA
Summary
Self-Motivated, highly intelligent administrative professional with a background in banking, vendor relationships and management. Demonstrated leader who can successfully handle numerous tasks, while working well both interpedently and as a team player. I have over 7 years of supervisory banking experience overseeing financial transactions.
Overview
18
18
years of professional experience
Work History
Branch Coordinator
Securitas Security Services
09.2020 - Current
Serves as a branch coordinator to site, by overseeing a group of field technicians. Partners closely with service manager to assess clients needs and proactively schedules service orders.
- Orders service parts
- Manages client relations
- Serves as intermediary between branch and clients
- Reconciles tickets for service orders
- Closes out backlog overflow
- Schedules case loads for subcontractors
- SAP Experience (Goods Receipts)
Customer Service Representative - Vendor Relations
Colours
02.2010 - 09.2020
Served as customer support associate to company’s automotive and janitorial vendors. On a daily basis, I prioritized workflow and entered orders into system. ·
- Provided excellent customer support to outside vendors·
- Ordered car parts, paint details and cleaning supplies
- Accurately documented all vendor and subcontractor requests
- Performed risk analysis
- Data Entry
Lead Bank Teller
Beneficial Bank
08.2005 - 02.2010
Served as the lead bank teller with administrative oversight over 6 tellers.
- Processed financial transactions (withdrawals, deposits, transfers) through system.
- Balanced cash drawer and reconciled discrepancies
- Investigated financial complaints
- · Audited bank teller's transactions for quality assurance
Education
High School Diploma -
Archbishop Ryan High School
Philadelphia, PA06.1999
Skills
- MS Office Suite ( Excel, Outlook, Word)
- Banking Experience
- Database Management
- Customer Service
- Vendor Relationship
- Risk Assessments
- Backlogs
Timeline
Branch Coordinator
Securitas Security Services
09.2020 - Current
Customer Service Representative - Vendor Relations
Colours
02.2010 - 09.2020
Lead Bank Teller
Beneficial Bank
08.2005 - 02.2010
High School Diploma -
Archbishop Ryan High School
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