Stephanie Arita
North Hollywood,California
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Driven to support long-term goal achievement by linking students to outside resources to enhance education and career prospects.
Languages: Bilingual in English and Spanish
Overview
10
10
years of professional experience
Work History
Academic Program Specialist
University of Southern California
01.2022 - Current
- Provide administrative support for faculty development, including scheduling and staffing meetings and events
- Manage excellence in teaching awards and recognition process for Neuroradiology and MSK
- Assist Director of MSK Fellowship with administrative processes, as MSK Fellowship coordinator duties are application processing, interviews process, selection process, onboarding process, and graduation
- Provide administrative support for MSK Fellowship Program
- Schedule classes, manage admissions process, and support faculty in delivery of instruction
- Admin for Faculty Mentorship program – Launching program from ground up
- Perform other duties as assigned.
- Organized and allocated resources required to meet needs of 10 students and 15 instructors.
Administrator of Operations
Synapse Medical Group/ Kinetix Surgery Center
01.2018 - 01.2022
- Helped meet changing demands by recommending improvements to business systems or procedures
- New patient department – scheduling for new patients for workers compensation, personal injuries, and private insurance, verifying insurance for each patient
- Utilization review department: Send request for authorization for treatment, finding providers within network to send patient out for treatment such as Neurologist, Orthopedic Surgery, Psychologist, Pain Management, Therapy and prepare patients to be released by Physician, and/or for surgery
- Billing department – Coding and billing for neurodiagnostic studies, psychology, and Pain management
- Kinetix Surgery Coordinator – Overseeing front office staff; Ensuring task were completed to company standards and policy such as; scheduling and manage surgery center schedule. Registering patients, confirming surgeries, implementing policy changes
- Working closely with many different specialist, attorneys, and insurance companies to prepare for patient’s surgery date
- Maintain medical records, subpoenas, and medical request
- Back off; working closely with Chief Nursing Officer, anesthesiologist, and ensuring operating rooms ran smoothly
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Facilitated communication between medical staff members to maintain cohesive team focused on providing exceptional patient care.
- Provided answers to customer questions via phone and email, typically within 2 hours.
Medical Office Manager – Front Desk/ Back Desk Administrator
Blue Oak Medical Group
01.2014 - 01.2018
- Overseeing Front desk: Prep charts, check in patient, check patient out, enter all referrals and prescriptions, give next appointment, call to confirm appointments, answer phones
- Overseeing back office: Referrals: send patients out for anything providers ordered such as; Neurologist, Orthopedic Surgery, Psychologist, Pain Management, Therapy and prepare patient to be released by Physician
- Great bed side manners, communicating with Attorney's office, working with insurance companies, working with pharmacies
- Improved operational efficiency by streamlining processes and implementing new systems.
- Managed 20 employees with various personalities and from different cultures for large 30-physician practice.
Education
Bachelor of Science in HealthCare Administration -
University of Phoenix
Los Angeles, California08.2017
Certified nursing assistant license -
Los Angeles Mission College
Los Angeles, California12.2016
Associate of Arts in Health Care Administration -
University of Phoenix
Los Angeles, California08.2015
Skills
- Punctual and Dependable
- Work Prioritization
- Enrollment Management
- Inventory Management
- Project Planning
- Data Analysis
- Improvement plan knowledge
- Faculty Collaboration
Timeline
Academic Program Specialist
University of Southern California
01.2022 - Current
Administrator of Operations
Synapse Medical Group/ Kinetix Surgery Center
01.2018 - 01.2022
Medical Office Manager – Front Desk/ Back Desk Administrator
Blue Oak Medical Group
01.2014 - 01.2018
Bachelor of Science in HealthCare Administration -
University of Phoenix
Certified nursing assistant license -
Los Angeles Mission College
Associate of Arts in Health Care Administration -
University of Phoenix
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