Stephanie Babcock
San Tan Valley,US
Summary
Professional operations leader with strong track record in optimizing processes and driving organizational efficiency. Skilled in strategic planning, budget management, and cross-functional team leadership. Known for fostering collaboration, adapting to change, and achieving measurable results. Proficient in project management, resource allocation, and performance analysis. Reliable and results-focused, ready to make significant impact.
Overview
20
20
years of professional experience
Work History
Regional Director of Operations
Eyecare-Partners
12.2012 - Current
- Company Overview: Accomplished Regional Director of Operations overseeing 100+ clinics at Eyecare-Partners, adept in strategic planning and execution with a proven track record in enhancing operational efficiency and financial profitability
- Leveraged effective communication and cross-functional coordination to mentor teams and drive performance, showcasing exceptional leadership and organizational skills
- Developed strategies to improve operational systems, processes and policies in support of organizational goals
- Monitored key performance indicators to support organizational objectives
- Analyzed data from financial reports to identify areas of improvement in business operations
- Led cross-functional projects that improved operational effectiveness
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Exhibited excellent communication skills when interacting with customers, staff members, and other healthcare professionals
- Ensured compliance with all applicable state regulations
Licensed Optical Manager
Wallmart
09.2005 - 11.2012
- Supervised and managed opticians using feedback, constructive conversations and leading daily activities on sales floor.
- Boosted team engagement and workplace satisfaction using managerial and motivational skills.
- Ensured compliance with state licensing requirements, maintaining accurate records and documentation as needed.
Licensed Dispensing Optician
Luxottica
03.2005 - 08.2005
- Utilized industry-specific software programs for efficient management of client records and appointment scheduling.
- Demonstrated versatility by cross-training in various roles within the practice, contributing to a cohesive team environment.
- Contributed to an increase in repeat business through exceptional customer service and follow-up aftercare appointments.
Education
Biology -
Plymouth State University
Plymouth, NHNursing -
Sacred Heart University
Fairfield, CTSkills
- Financial Analysis
- Cross-functional Coordination
- Time Management
- Strategic Planning and execution
- Team Leadership
- Organizational Skills
- Change Management
- Effective Communication
- Performance Management
- Operational Efficiency
- Cross-functional coordination
- Workforce planning
- Data-driven decision making
- Performance Analysis
References
References available upon request
Timeline
Regional Director of Operations
Eyecare-Partners
12.2012 - Current
Licensed Optical Manager
Wallmart
09.2005 - 11.2012
Licensed Dispensing Optician
Luxottica
03.2005 - 08.2005
Biology -
Plymouth State University
Nursing -
Sacred Heart University
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