Stephanie Bach
Greenfield,WI
Summary
Experienced and compassionate Patient Coordinator with a strong background in healthcare administration, scheduling, and patient relations. Known for managing high-volume environments with professionalism and empathy, while maintaining strict confidentiality and compliance standards. Successfully organized multiple community events focused on wellness and outreach, demonstrating leadership, communication, and team coordination skills. Now seeking to transition into Human Resources to apply a passion for people, talent development, and organizational culture. Skilled in conflict resolution, multitasking, and fostering inclusive environments. Eager to contribute to HR initiatives that support employee engagement and operational excellence
Overview
8
8
years of professional experience
Work History
New Patient Coordinator
Medical College Of Wisconsin
01.2023 - Current
- Delivered excellent patient experiences.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Upheld confidentiality requirements and regulatory compliance guidelines.
Paraprofessional
Milwaukee Public Schools
08.2021 - 12.2022
- Assisted in maintaining engaging and respectful educational environment by promoting participation and cooperation.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Developed and implemented strategies to improve student engagement.
Patient Access Representative
Children’s Wisconsin
08.2017 - 07.2021
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Offers simple, clear explanations to help clients and families understand hospital policies and procedures.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Handled over 50 calls daily in call center environment.
Education
Bachelor Of Arts In Leadership -
Alverno
12-2025
Associates - Liberal Arts And General Studies
Milwaukee Area Technical College
12.2022
Skills
- Administrative and Organizational Skills
- Relationship Building
- Diversity and Inclusion Awareness
- Effective Communication
- Collaborative and Team-Oriented
- Strong Work Ethic
- Community Event Planning
- Attention to detail
Annual Breast Cancer "Pink Promise" Drive
Organize and host annual Pink Promise Drive. All proceeds and gifts donated to Froedtert and The Medical College of Wisconsin Breast Care Center for Newly diagnosed Breast Cancer Patients.
Timeline
New Patient Coordinator
Medical College Of Wisconsin
01.2023 - Current
Paraprofessional
Milwaukee Public Schools
08.2021 - 12.2022
Patient Access Representative
Children’s Wisconsin
08.2017 - 07.2021
Associates - Liberal Arts And General Studies
Milwaukee Area Technical College
Bachelor Of Arts In Leadership -
Alverno
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