Stephanie Bales
Indianapolis,IN
Summary
I've worked in customer service and restaurant settings for years, including serving and bartending in high volume environments. I,m used to multitasking, staying organized during rushes, and giving friendly, efficient service. I enjoy working with people and making sure customers leave happy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager in Charge
Esteps Enterprise
Indianapolis, IN
02.2021 - Current
- Oversaw daily store operations, including opening/closing procedures and cash handling.
- Maintained accurate inventory of tobacco products, glassware, vaping supplies, CBD items, and smoking accessories.
- Recognized by ownership for strong reliability, leadership, and customer service.
Server/Bartender
Night Owls
Indianapolis, IN
01.2023 - 10.2024
- Delivered quick, energetic service in a fast-paced, high-volume sports bar during peak game nights and events.
- Managed multiple tables and bar guest simultaneously during busy events.
- prepared and served beer, cocktails, shots, and food while maintaining accuracy and speed.
Assistant Manager
Arbys Resturant
Indianapolis, IN
05.2009 - 01.2019
- Supervised daily restaurant operations, ensuring fast, friendly, and consistent guest service.
- Maintained food safety and sanitation standards in compliance with company and health department regulations.
- Montitored inventory levels, placed orders, and reduced waste through proper rotation and portion control.
- Trained, coached, and evaluated team members to improve performance and maintain brand standards.
Education
GED -
Indiana Department of Workforce Development
Indianapolis, INSkills
- Store Operations
- Cash Handling & POS Systems
- Inventory Management
- Leadership Skills
- Multitasking in Fast-Paced Environments
- Time Management
- Problem Solving
- Food Safety and Sanitation
- Customer Service
Certification
- Indiana ATC Server Permit (Liquor license)
Timeline
Server/Bartender
Night Owls
01.2023 - 10.2024
Manager in Charge
Esteps Enterprise
02.2021 - Current
Assistant Manager
Arbys Resturant
05.2009 - 01.2019
GED -
Indiana Department of Workforce Development