Michael R. Wilson
Burke,VA
Summary
Aspiring Computer Science student with a strong Java proficiency and experience with Python, C#, SQL, and databases. Currently pursuing a B.S. in Computer Science; seeking opportunities to expand experience portfolio with freshly obtained CompTIA A+ Certification for the professional IT field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Person in Charge
Albertson's Company's
Burke, VA
01.2024 - Current
- Acted as Stand-in Store Director during closing shifts, serving as the on-site leader responsible for overall store operations
- Handled all cash management duties, including register closeouts, vault balancing, safe access, armored cash transfers, and key control
- Coordinated employees and departments to complete deliveries, tagging, administrative tasks, and end-of-day store preparation
- Trained employees to full readiness within 1-2 shifts in a number of departments within the store
IT and Helpdesk Intern
Fairfax County Public Schools
Burke, VA
01.2019 - 01.2020
- Imaged and deployed 3,500+ computers within a two-month timeframe for student distribution at start of school year
- Configured, tested, and maintained technology labs for state-level examinations, ensuring 100% operational readiness
- Assisted IT staff with hardware troubleshooting, network setup, and software installation
- Acted as school-wide helpdesk for teachers and students, fixing projectors, laptops, and other technological gear
Education
Bachelor of Science - Computer Science
Western Governors University
Salt Lake City, UT03-2026
Skills
- Customer service
- Cash management
- Store operations
- Staff management
- Team Training
- Quality assurance
- Complaint resolution
- Team training and development
- Technical support
- Software configuration
- Desktop technical support
- Network troubleshooting
- Remote support
- Help desk operations
- Hardware installation
Accomplishments
Eagle Scout 2009 to 2020
Boy Scouts of America
- Obtained the rank Eagle Scout with honorary induction into Order of the Arrow during the 11 years in scouting
Certification
- COMPTIA A+ Cert — Obtained March 24, 2026
- LPI Linux Essentials — [IN PROGRESS] Current timeline achievement date: April 10, 2026
Timeline
Person in Charge
Albertson's Company's
01.2024 - Current
IT and Helpdesk Intern
Fairfax County Public Schools
01.2019 - 01.2020
Bachelor of Science - Computer Science
Western Governors University
RELEVANT COURSEWORK
- Database Management Systems
- Backend Programming with Spring Boot
- Version Control and Collaborative Development