Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Ballesteros

Richgrove

Summary

Compassionate Medical Assistant with extensive experience at Family HealthCare Network, skilled in HIPAA compliance and patient scheduling. Proven track record of enhancing patient satisfaction through effective communication and clinical documentation. Bilingual in Spanish, dedicated to providing exceptional care while optimizing appointment processes for improved physician availability.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Family HealthCare Network
Porterville
01.2020 - 01.2026
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted medical staff with patient assessments and vital sign measurements.
  • Managed electronic health records to ensure accurate patient information retrieval.
  • Trained new medical assistants on office protocols and best practices for patient care.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.

Education

Certificate - Medical Assistant

San Joaquin Valley College
Delano, CA
08.2019

No Degree - Diploma

Cesar Chavez High School
Delano, CA
05.2017

Skills

HIPAA compliance

Patient scheduling

Customer service

Medical terminology knowledge

Clinical documentation

Reliable team player

CPR

Specimens collection and processing

Fluent in Spanish

EMR / EHR

Vital signs monitoring

Immunization administration

Timeline

Medical Assistant

Family HealthCare Network
01.2020 - 01.2026

Certificate - Medical Assistant

San Joaquin Valley College

No Degree - Diploma

Cesar Chavez High School
Stephanie Ballesteros