Dynamic General Manager with a proven track record in team building, operations management, and effective problem resolution. Committed to enhancing customer service and driving operational efficiency.
Work History
General Manager
1 Year 2 Months
McDonald's | 08.2025 - Current
Oversaw daily operations to ensure efficient service and product quality.
Implemented training programs for staff to enhance customer service skills.
Streamlined inventory management processes to reduce waste and improve cost efficiency.
Fostered a positive team environment through effective communication and conflict resolution.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Assistant Manager
6 Years 6 Months
McDonald's | 01.2019 - 07.2025
Led team to enhance customer service quality and streamline operations.
Coordinated scheduling to optimize workforce efficiency during peak hours.
Trained and mentored new staff on procedures and best practices.
Implemented inventory management techniques to minimize waste.
Oversaw daily operations, ensuring compliance with health and safety regulations.
SONIC
3 Years 6 Months
Sonic | 06.2015 - 12.2018
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma
NORTHWESTERN HIGH SCHOOL | Rock Hill, SC | 06-1996