STEPHANIE BARRETT
Los Angeles,CA
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
21
21
years of professional experience
Work History
Server/Bartender
Doubletree Hilton
Monrovia, California
07.2022 - 09.2024
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Accurately recorded orders on cash register and point-of-sale system.
- Informed customers of daily specials and signature menu items.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Bartender/Server
Central bar and grille
08.2018 - 06.2022
- Set up bar and restaurant for a successful shift
- Greeted and engaged with regular and new comers
- Explained and also offered suggestions with drink and food menu items
- Took care of make drinks for myself as well as the restaurant
- Rang in and expedited not just my own food, but any food that needed to be ran
- Pre bussed and bussed tables
Server
PONO kitchen and bar
West Hollywood
07.2016 - 07.2018
- Greeting guest in a prompt timely and professional manner, answering any questions they have pertaining to our menu to guide them in the right direction, as well as the establishment in general to insure they have the best experience possible
- Taking drink orders and food orders using our Aloha Omni devices
- Delivering food and drinks to tables, pre-bussing and bussing be it my tables or a fellow co-worker's
- Doing daily side work duties as well as keeping things stocked clean and orderly
- Dropping checks and handling cash or credit transactions when the quest are all set
Bartender/Cocktail Server
MAVERICK'S FLATS
Los Angeles, CA
08.2015 - 06.2016
- Welcoming, acknowledging and greeting guest who come in the bar
- Mixing and serving alcoholic beverages to customers
- Following all safety and sanitation policies when handling food and beverages
- Checking a customer's identification to confirm that they are legally able to consume alcohol
- Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to these who are intoxicated
- Engaging the guests in conversation
- Upselling food and beverages to guest
- Preparing cocktails and other drinks
- Taking food and beverage orders
- Maintaining appropriate stock levels for the bar
- Processing all cash and credit card payments using P.O.S System
- Making sure guests receive an efficient and prompt service
- Maintaining the cleanliness of the bar area
- Restocking the bar when necessary
Bartender/Cocktail Server
CHILI'S
Manhattan, CA
04.2004 - 07.2015
- Greeted patrons and took food and beverage orders
- Verify patron's identification to verify age requirements for alcohol purchases
- Mixed alcoholic and non-alcoholic drinks, including restaurant specialty cocktails
- Clean bar and work area, and stock bar with alcohol, mixers, garnishes and related supplies such as ice, glassware, napkins, and straws; order or requisition liquors and supplies to maintain workflows and meet patrons demand
- Collected money from customers and processed card payments using P.O.S
- System
- Placed and packaged takeout orders
- Balanced cash receipts at end of shifts
- Duties: Ma shifts, as well as bartender server trainer
Greeter / Server / Host / Bartender / Busser
JOHN'S CAFÉ
Inglewood, CA
05.2003 - 11.2005
- Greet people as they arrived
- Took beverage and food orders at a prompt and timely manner
- Delivered food and made sure guest had everything needed to have a great dining experience
- Refilled and pre-bussed as needed
- With being a breakfast place check was delivered and processed promptly
Education
Some College (No Degree) - Criminal Justice
EL CAMINO COLLEGE
Torrance, CASkills
- Orientation Training
- Server Trainer
- Bar Trainer
- Ma Shifts
- Excellent Knowledge of POS Systems
- Great Communication skills
- Hard Worker
- Fast-Paced
- Enthusiasm
- Determination
- Adaptable
- Problem solving ability
- Excellent Collaborator
- Goal-oriented
Timeline
Server/Bartender
Doubletree Hilton
07.2022 - 09.2024
Bartender/Server
Central bar and grille
08.2018 - 06.2022
Server
PONO kitchen and bar
07.2016 - 07.2018
Bartender/Cocktail Server
MAVERICK'S FLATS
08.2015 - 06.2016
Bartender/Cocktail Server
CHILI'S
04.2004 - 07.2015
Greeter / Server / Host / Bartender / Busser
JOHN'S CAFÉ
05.2003 - 11.2005
Some College (No Degree) - Criminal Justice
EL CAMINO COLLEGE