Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Batterton

Orlando,Florida

Overview

7
7
years of professional experience

Work History

Server, Bartender, and Quick Service

Universal Studios
08.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Server

Bonefish Grill Restaurants
02.2020 - 07.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Answered customers' questions, recommended items, and recorded order information.

Server

Duffys Restaurant And Grill
09.2019 - 03.2020
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Anticipated guest needs and provided proactive service.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
  • Maintained clean and organized bar area.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Was recognized many times to be the top waitress with the most sign-ups for a reward program
  • Cultivated warm relationships with regular customers.

Bartender

Murphys Pub And Lounge
06.2018 - 01.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Server

Valentinos Searstown
12.2016 - 12.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Associate of Arts - General Studies

Eastern Florida State College
Cocoa, FL
05.2025

High School Diploma -

Titusville High School
Titusville, FL
05.2015

Skills

  • Reading Comprehension
  • Customer Loyalty
  • Managing Orders and Deliveries
  • Serving and Bussing
  • Cash Register Operations
  • Operational Efficiency
  • Originality and Creativity
  • Scheduling and Time-Tracking
  • Credit Card Transaction Processing
  • Managing Safety Protocols
  • Merchandise Promotion and Display
  • POS Terminal Operation
  • Safe Food Handling Procedures

Timeline

Server, Bartender, and Quick Service

Universal Studios
08.2023 - Current

Server

Bonefish Grill Restaurants
02.2020 - 07.2021

Server

Duffys Restaurant And Grill
09.2019 - 03.2020

Bartender

Murphys Pub And Lounge
06.2018 - 01.2019

Server

Valentinos Searstown
12.2016 - 12.2017

Associate of Arts - General Studies

Eastern Florida State College

High School Diploma -

Titusville High School

Similar Profiles

CREATE PROFILE
Stephanie Batterton