Stephanie Batterton
Orlando,Florida
Overview
7
7
years of professional experience
Work History
Server, Bartender, and Quick Service
Universal Studios
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Server
Bonefish Grill Restaurants
02.2020 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
Server
Duffys Restaurant And Grill
09.2019 - 03.2020
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Anticipated guest needs and provided proactive service.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Maintained clean and organized bar area.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Was recognized many times to be the top waitress with the most sign-ups for a reward program
- Cultivated warm relationships with regular customers.
Bartender
Murphys Pub And Lounge
06.2018 - 01.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server
Valentinos Searstown
12.2016 - 12.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Associate of Arts - General Studies
Eastern Florida State College
Cocoa, FL05.2025
High School Diploma -
Titusville High School
Titusville, FL05.2015
Skills
- Reading Comprehension
- Customer Loyalty
- Managing Orders and Deliveries
- Serving and Bussing
- Cash Register Operations
- Operational Efficiency
- Originality and Creativity
- Scheduling and Time-Tracking
- Credit Card Transaction Processing
- Managing Safety Protocols
- Merchandise Promotion and Display
- POS Terminal Operation
- Safe Food Handling Procedures
Timeline
Server, Bartender, and Quick Service
Universal Studios
08.2023 - Current
Server
Bonefish Grill Restaurants
02.2020 - 07.2021
Server
Duffys Restaurant And Grill
09.2019 - 03.2020
Bartender
Murphys Pub And Lounge
06.2018 - 01.2019
Server
Valentinos Searstown
12.2016 - 12.2017
Associate of Arts - General Studies
Eastern Florida State College
High School Diploma -
Titusville High School