Stephanie Beloin
Jupiter,FL
Summary
Seasoned Accounting Manager with a proven track record at Sterling Biomedical, enhancing client satisfaction and financial growth through expert account management and strategic data analysis. Skilled in QuickBooks and fostering strong relationships, I've significantly improved cash flow management and client retention. Excel in month-end reporting and possess a keen eye for detail and efficiency.
Overview
22
22
years of professional experience
Work History
Accounting Manager
Sterling Biomedical
Boca Raton, FL
10.2023 - Current
- Identified customer needs by asking questions and advising on best solutions.
- Produced sales documents, finalized deals and filed records.
- Presented product features and advantages to potential customers during sales meetings.
- Operated register, handled cash and processed credit card transactions.
- Analyzed client data and identified opportunities for growth.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Acted as main point of contact in matters relating to client concerns and needs.
- Recognized security risks to properly handle situations.
- Prepared monthly financial statements for each account.
- Managed household errands and other essential duties.
Veterinary Practice Manager
Healing Arts Veterinary Center
West Palm Beach, FL
01.2015 - 10.2023
- Maintained client relationships and listened to needs and pain points to provide strategic internal feedback.
- Managed client accounts by providing accurate data entry services.
- Answered incoming calls from customers regarding billing inquiries, technical issues, product concerns.
- Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
Client Service Representative
Simmons Veterinary Hospital
Lake Worth , FL
07.2012 - 09.2014
- Maintained client relationships and listened to needs and pain points to provide strategic internal feedback.
- Managed client accounts by providing accurate data entry services.
- Answered incoming calls from customers regarding billing inquiries, technical issues, product concerns.
- Collected deposits or payments and arranged for billing.
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
- Scheduled and confirmed appointments based on customer availability.
- Assisted customers with product information and pricing.
Receptionist
Drymension
Lake Worth, FL
01.2004 - 06.2010
- Greeted visitors and provided them with assistance.
- Coordinated travel arrangements and accommodations for staff and visiting guests.
- Managed accounts payable and receivable, improving cash flow management.
- Generated invoices for clients and tracked payments received from customers.
- Managed filing system for invoices, documents, and other relevant information.
- Developed strong professional rapport with vendors and clients.
Education
High School Diploma -
Palm Beach Central High School
Wellington, FL05-2007
Some College (No Degree) - Certified Dog Trainer
Animal Behavior College
Valencia, CASkills
- Invoicing
- Closing procedures
- Month-end reporting
- Profit and loss monitoring
- Bank account reconciliations
- AP and AR management
- Statement review
- Payroll administration
- Payroll processing
- Bookkeeping
- Documentation
- Quickbooks
- Microsoft outlook, word, and Excel
Affiliations
- Boating
- Snowmobiling
- Fun activites with friends & family
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Accounting Manager
Sterling Biomedical
10.2023 - Current
Veterinary Practice Manager
Healing Arts Veterinary Center
01.2015 - 10.2023
Client Service Representative
Simmons Veterinary Hospital
07.2012 - 09.2014
Receptionist
Drymension
01.2004 - 06.2010
High School Diploma -
Palm Beach Central High School
Some College (No Degree) - Certified Dog Trainer
Animal Behavior College
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