Stephanie Bennett
Henderson,TX
Summary
Results-driven professional with extensive experience in clinic operations and veterinary care. Expertise in optimizing staff scheduling, developing policies, and resolving customer complaints. Committed to enhancing clinical processes and patient outcomes through effective communication and team collaboration.
Overview
23
23
years of professional experience
Work History
Clinic Manager
P.E.T.S
Wichita Falls, Texas
02.2018 - 07.2025
- Managed daily operations of clinic, optimizing staff scheduling to enhance service delivery.
- Supervised patient care processes, ensuring high-quality services and positive patient experiences.
- Collaborated with physicians to improve clinical processes and patient outcomes.
- Developed and implemented clinic policies to enhance operational workflows.
- Trained and mentored new staff on protocols and best practices.
- Coordinated communication among veterinary staff, clients, and suppliers to streamline operations.
- Oversaw inventory management, maintaining adequate supply levels for services.
- Resolved customer complaints promptly, following up to ensure satisfaction.
Veterinary Technician
P.E.T.S
Wichita Falls, Texas
02.2015 - 02.2018
- Monitored animal vital signs and promptly reported abnormalities to veterinary team, facilitating timely interventions.
- Assisted veterinarians during examinations and surgical procedures, ensuring smooth operations.
- Educated pet owners on post-operative care and medication administration, promoting faster recovery and better health outcomes.
- Administered vaccinations and medications as prescribed by veterinary staff efficiently.
- Provided compassionate care to animals, supporting their comfort and well-being throughout treatments.
- Restrained and stabilized animals during examinations and treatments to prevent injuries effectively.
- Maintained cleanliness of equipment, including cages and examination tables, ensuring high hygiene standards for patient safety.
- Participated in educational seminars to remain current on veterinary medicine trends.
Substitute Teacher
Kilgore ISD
Kilgore, Texas
09.2002 - 06.2014
- Provided instruction as substitute teacher following outlined lesson plans.
- Adapted instruction to diverse classroom settings and student dynamics to enhance engagement.
- Collaborated with regular teachers to ensure instructional continuity.
- Enforced classroom routines to maintain schedule and consistency.
- Supervised students during recess and dismissal to ensure safety and reduce incidents.
- Delivered feedback on assignments from regular teacher to enhance learning.
- Mentored new substitute teachers to facilitate smooth transitions.
- Documented student events and issues to provide regular teacher with insights for support.
Education
Bachelor of Science - Leadership Studies
Texas Tech University
Lubbock, TX08-2027
Associate of Science - Legal Assisting
Kilgore College
Kilgore, TX07-1996
Skills
- Project management
- Employee training
- Customer service
- Conflict resolution
- Team building
- Equipment maintenance
Timeline
Clinic Manager
P.E.T.S
02.2018 - 07.2025
Veterinary Technician
P.E.T.S
02.2015 - 02.2018
Substitute Teacher
Kilgore ISD
09.2002 - 06.2014
Bachelor of Science - Leadership Studies
Texas Tech University
Associate of Science - Legal Assisting
Kilgore College