Compassionate healthcare professional with a Bachelor of Science in Health Sciences and a minor in Healthcare Management. Experienced in front desk operations, coordinating appointment scheduling, and managing multi-line phone systems while ensuring patient confidentiality. Seeking an entry-level role to deliver exceptional patient service in a dynamic healthcare environment.
Overview
1
1
Language
1
1
Certification
6
6
years of professional experience
Work History
Front Desk Receptionist
Arbor Terrace Assisted Living
Mountainside, New Jersey
07.2026 - Current
Greeted residents and visitors warmly upon arrival at the assisted living facility.
Managed multi-line phone system, directing calls to appropriate departments efficiently.
Coordinated appointment scheduling for residents, ensuring timely access to healthcare providers and family members.
Implemented visitor check-in procedures, strengthening security protocols and enhancing safety for residents and visitors.
Handled confidential resident information with discretion and maintained privacy standards.
Collaborated with team members to streamline communication between staff and residents.
Prepared daily shift close reports and balanced cash register, ensuring accurate financial records and accountability.
Collaborated with nursing staff to implement care plans effectively.
Documented patient observations in electronic health records accurately.
House Manager
Private Home
Millburn, New Jersey
05.2022 - 07.2026
Managed daily household operations, ensuring a well-functioning home environment.
Coordinated household staff schedules and organized family events to enhance family engagement.
Oversaw maintenance tasks and coordinated timely repairs with service providers to maintain home integrity.
Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
Managed inventory of household supplies and ensured timely restocking.
Created processes for maintaining security protocols within the house premises.
Camp Counselor
YMCA
01.2021 - 01.2022
Ensured safety and well-being of campers during all program activities.
Supervised participants and coordinated activities to foster engagement while ensuring safety and maintaining clear communication with families.
Led daily activities and games for diverse groups of children.
Coordinated schedules and managed logistics for camp events.
Education
Bachelor of Science - Health Sciences, Healthcare Management and Administration
Berkeley College
Newark, NJ
01-2023
Skills
Event Coordination
Front Desk Operations
Safety Protocols
Microsoft Office
Data Entry
Communication
Teamwork
Time Management
Problem Solving
Multi-line phone management
Appointment scheduling
Electronic health records
Visitor check-in procedures
Customer service
Team collaboration
Communication skills
Problem solving
Time management
Administrative skills
Email correspondence
Relevant Clinical Experience
Diagnostic Medical Sonography Clinical Rotation, Redeemer Health, Meadowbrook, Pennsylvania, Completed a three-month clinical rotation in the Emergency Department., Assisted with patient preparation and observed diagnostic imaging procedures in a fast-paced hospital setting., Gained experience in patient care, healthcare laws and regulations, confidentiality, and hospital workflows., Worked alongside sonographers, nurses, physicians, and other healthcare professionals., Strengthened communication, professionalism, and patient-centered care skills.
Languages
French
Professional
Certification
CPR/First Aid
Basic Life Support
Bloodborne Pathogens
HIPAA Compliance
Timeline
Front Desk Receptionist
Arbor Terrace Assisted Living
07.2026 - Current
House Manager
Private Home
05.2022 - 07.2026
Camp Counselor
YMCA
01.2021 - 01.2022
Bachelor of Science - Health Sciences, Healthcare Management and Administration