Stephanie Bergin
Bloomfield,New Mexico
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
28
28
years of professional experience
Work History
Owner
The Feedlot & Coffee Spot, LLC
07.2021 - 03.2024
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
Owner/Operator
Bloomfield Towing Service, Inc.
10.1995 - 10.2021
- Developed long-term strategic goals for the business based on market trends analysis.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Community Service Officer/Animal Control Officer
Bloomfield Police Department
09.2006 - 09.2008
- Enhanced community safety by conducting regular foot and vehicle patrols.
- Coordinated with social service agencies to connect individuals in need with relevant resources and support.
- Promoted positive community relations by attending various events as a representative of the police department.
- Supported law enforcement officers in emergency situations, providing timely and accurate information for decisionmaking.
- Managed administrative tasks effectively, ensuring proper record-keeping, data entry, filing, and report writing were completed accurately and promptly.
- Assisted in enforcing local ordinances such as noise complaints or animal control issues, liaising with appropriate authorities when necessary.
- Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
Education
High School Diploma -
Bloomfield High School
Bloomfield, NM05.1986
Skills
- Business Management
- Financial Management
- Client Service
- Business launch
- Staff hiring
- Small business operations
- Operations Management
- Financial Planning
- Verbal and written communication
Timeline
Owner
The Feedlot & Coffee Spot, LLC
07.2021 - 03.2024
Community Service Officer/Animal Control Officer
Bloomfield Police Department
09.2006 - 09.2008
Owner/Operator
Bloomfield Towing Service, Inc.
10.1995 - 10.2021
High School Diploma -
Bloomfield High School
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