Stephanie Billiot
McKinney,TX
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
36
36
years of professional experience
Work History
Assistant Manager
Buy Buy Baby
Frisco , Texas
06.2010 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Department Manager
Stein Mart
Frisco, Texas
03.1998 - 02.2022
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Education
High School Diploma -
Dayton High School
Dayton, TX06.1991
Skills
- Managing Operations and Efficiency
- Time Management
- Profit and Loss
- Work Planning and Prioritization
- Store Opening and Closing
- Resolving Operational Issues
- Building Customer Trust and Loyalty
Timeline
Assistant Manager
Buy Buy Baby
06.2010 - Current
Department Manager
Stein Mart
03.1998 - 02.2022
High School Diploma -
Dayton High School
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