Stephanie Boateng
Richmond,VA
Summary
Highly motivated individual eager to contribute to team success through hard work, attention to detail, phenomenal organizational skills, and excellent communication skills.
Overview
2
2
years of professional experience
Work History
Server
Bob Evans Restaurants
Springfield, VA
05.2019 - 10.2019
- Seating and attending to customers throughout their meals.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep the dining room and work areas clean.
- Replenished food items, paper products, and canned goods to keep the pantry well-stocked during busy periods.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Cashier/Retail Stock Associate
Bed Bath & Beyond
Springfield, VA
08.2020 - 11.2021
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Set up new sales displays.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card, and check transactions to complete customer purchases.
Admitting Clerk
Virginia Hospital Center
Arlington, Virginia
11.2021 - 08.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed multi-line phone system and pleasantly greeted patients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive first impression.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Acquired a good sense of direction.
Education
High School Diploma -
Robert E. Lee High School
Springfield, VA06.2020
Bachelor of Science - Business Foundation: Real Estate
Virginia Commonwealth University
Richmond, VA05.2024
Skills
- Stocking and Replenishing
- Fast Learner
- Customer Service/Telephone Skills
- Communication Skills
- Responsibility Skills
- Organization Skills
- Cooperation with Others
- Time Management
- Professional Demeanor
- Neat
- Conflict Resolution
- Front Desk Operations
Timeline
Admitting Clerk
Virginia Hospital Center
11.2021 - 08.2022
Cashier/Retail Stock Associate
Bed Bath & Beyond
08.2020 - 11.2021
Server
Bob Evans Restaurants
05.2019 - 10.2019
High School Diploma -
Robert E. Lee High School
Bachelor of Science - Business Foundation: Real Estate
Virginia Commonwealth University
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