Stephanie Boboige
Falls Creek,PA
Summary
Results-driven medical billing professional with over 10 years of experience in aging accounts management and claims processing. Known for exceptional attention to detail and strong problem-solving skills, consistently ensuring timely resolution of billing discrepancies and maximizing revenue recovery.
Overview
1
1
Certification
31
31
years of professional experience
Work History
Medical Biller
Laurel Eye Clinic
Brookville, Pennsylvania
02.2016 - Current
- Processed medical claims accurately using electronic billing systems.
- Scrubbed claims for accuracy by reviewing coding and documentation. Verified medical codes for diagnosis, treatments, procedures and supplies using the ICD-10 coding system.
- Reviewed patient accounts for billing discrepancies and resolved issues to ensure timely payments.
- Resolved discrepancies in billing statements to ensure timely payments.
- Assisted patients with billing inquiries and payment arrangements effectively.
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
- Submitted electronic claims and paper claims to various insurance carriers.
- Online claim submission for Medical Assistance and all Routine vision exams to various plans.
- Performed follow-up activities on unpaid claims with insurance companies and third-party payers through phone and written correspondence.
- Posted charges, payments and adjustments.
- Completed appeals and filed and submitted claims.
- Monitored aging accounts receivable balances ensuring timely resolution of outstanding balances.
- Analyzed rejected claims and corrected errors before resubmitting them for payment.
- Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
- Identified errors in denied or rejected claims and re-filed them promptly to minimize payment delays.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
Medical Biller
Metrolina Eye Associates
Matthews, North Carolina
11.2015 - 01.2016
- Managed AR collections through diligent insurance follow up and appeals process
- Submitted claims for routine exams, facilitating timely reimbursement
- Submitted electronic and paper claims
- Collaborated with optical department to track and resolve outstanding unpaid materials claims
- Medical Billing and coding process
Medical Billing Specialist
Fort Worth Physical Therapy
Fort Worth, Texas
02.2010 - 05.2015
- Aggressive AR collections with insurance follow-up
- Identified errors and re-filed denied or rejected claims to minimize payment delays.
- Monitored aging accounts receivable balances to ensure timely resolution of outstanding balances.
- Analyzed rejected claims and corrected errors before resubmitting for payment.
- Submitted appeals for denied claims in alignment with insurance company criteria.
- Posted financial transactions including charges, payments, and adjustments to ensure accurate account records.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Communicated with healthcare providers regarding coding and billing inquiries.
- Medical Billing process with electronic and paper claim submission
Insurance Verification/Collections
West Coast Spine
Moreno Valley, California
08.2008 - 01.2010
- Contacted insurance providers to verify insurance information and secure billing authorization for timely patient services.
- Verified patient insurance information and eligibility before services rendered.
- Resolved aging accounts by following up on insurance claim disputes and appeals in collaboration with billing department.
- Managed patient check-ins and phone inquiries to support front desk operations during staff shortages.
Front Office Coordinator
Good Samaritan Surgery Center
Puyallup, Washington
07.2007 - 07.2008
- Coordinated patient scheduling and appointment management for efficient office operations.
- Verified insurance coverage and facilitated claims processing through effective communication with providers.
- Followed up with insurance companies on outstanding accounts and submitted disputes/appeals for collections.
- Ensured accuracy of data entry into the computer system.
- Assisted with various administrative tasks to ensure smooth office operations, completing duties within required timeframes.
- Supported surgical operations by assisting medical staff with administrative tasks.
Insurance Verification Specialist
Advanced Imaging Center
Clermont, Florida
08.2003 - 06.2008
- Verified patient insurance details for medical imaging services.
- Communicated with insurance companies to clarify coverage and benefits.
- Collaborated with healthcare providers to obtain necessary authorizations.
- Contacted patients to confirm demographic information and communicate financial responsibilities.
- Collaborated with billing department to address outstanding accounts receivable. to help clean up old AR and outstanding insurance and patient balances
Medical Billing Specialist
Sports Medicine Institute
Clermont, Florida
04.1999 - 07.2003
- Processed medical claims using specialized billing software for accuracy.
- Communicated with healthcare providers regarding coding and billing inquiries.
- Posted charges, payments and adjustments.
- Completed appeals and filed and submitted claims.
- Applied payments, adjustments, and denials into medical manager system.
- Identified errors and re-filed denied or rejected claims quickly to prevent payment delays.
- Monitored aging accounts receivable balances ensuring timely resolution of outstanding balances.
- Assisted with the reconciliation of accounts receivable ledgers at month-end close processes.
Front Office Assistant
Dr. Jose Prieto
Brandon, Florida
03.1996 - 03.1999
- Managed front desk operations and ensured smooth patient check-ins.
- Scheduled appointments and coordinated calendars for Dr. Prieto's office.
- Handled phone calls and routed messages to appropriate staff members.
- Collaborated with medical staff to enhance patient flow and office efficiency.
- Processed payments from customers using cash, credit cards or checks.
- Assisted management team with administrative tasks.
- Assisted in various special projects assigned by supervisor, collaborating with team members to achieve project goals.
Education
High School Diploma -
DuBois Area Senior High
DuBois, PA05-1989
Skills
- Claims processing
- Medical claims submission
- Claims follow-up
- Claims appeal
- Claims review
- Coding verification
- ICD-10
- CPT code modifiers
- Billing procedures
- Payment posting
- Chart auditing
- Aging accounts
Certification
- Ophthalmic Coding Specialist
Timeline
Medical Biller
Laurel Eye Clinic
02.2016 - Current
Medical Biller
Metrolina Eye Associates
11.2015 - 01.2016
Medical Billing Specialist
Fort Worth Physical Therapy
02.2010 - 05.2015
Insurance Verification/Collections
West Coast Spine
08.2008 - 01.2010
Front Office Coordinator
Good Samaritan Surgery Center
07.2007 - 07.2008
Insurance Verification Specialist
Advanced Imaging Center
08.2003 - 06.2008
Medical Billing Specialist
Sports Medicine Institute
04.1999 - 07.2003
Front Office Assistant
Dr. Jose Prieto
03.1996 - 03.1999
High School Diploma -
DuBois Area Senior High