Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Bonhomme

Tampa,FL

Summary

Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Homes of America
Riverview, FL
05.2024 - Current
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Contact Center Representative

Epiq Global Systems
Temple Terrace, FL
02.2023 - 05.2024
  • Delivered legal and business support aligned with class action lawsuits.
  • Provided guidance on the interpretation of legal documents to clients.

Activation/repair Specialist

Charter Communications
Clearwater, FL
11.2020 - 11.2022
  • Assist customers with billing questions, activating, and repairing connections with devices.
  • Diagnosed and repaired a wide range of electronic equipment to manufacturer specifications.

Social Media Analyst

Cognizant Technology Solutions
Tampa, FL
04.2018 - 02.2020
  • Analyze social media data to influence business decisions according to policy, and also investigate accounts to establish validity and unusual activities.

Education

High school diploma -

Bloomingdale High School
Valrico, FL
06-2015

Some College (No Degree) - Cyber Security

Southern New Hampshire University
Hooksett, NH

Skills

  • Customer Support
  • PowerPoint
  • Fraud prevention and detection
  • Data Analysis Using Excel
  • Data entry
  • Office administration
  • Property leasing
  • Social Media Management
  • Leadership Development
  • Digital marketing
  • Organizational skills
  • Communication skills
  • Digital Marketing Strategy
  • Computer skills
  • Financial analysis

Timeline

Administrative Assistant

Homes of America
05.2024 - Current

Contact Center Representative

Epiq Global Systems
02.2023 - 05.2024

Activation/repair Specialist

Charter Communications
11.2020 - 11.2022

Social Media Analyst

Cognizant Technology Solutions
04.2018 - 02.2020

High school diploma -

Bloomingdale High School

Some College (No Degree) - Cyber Security

Southern New Hampshire University
Stephanie Bonhomme