Stephanie Bray
Allen,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Leasing Consultant
ZRS Management
Dallas, Texas
10.2023 - Current
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
Volleyball Coach
Arete Volleyball Club
McKinney, TX
06.2023 - 06.2024
- Developed and implemented individualized training plans for athletes to improve their performance.
- Organized weekly practices and developed strategies to help athletes reach their goals.
- Provided feedback to players on technique, strategy, and skill development.
- Communicated regularly with parents regarding their child's progress in the sport.
- Established rules for behavior during practice sessions and enforced those rules when necessary.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Attended events of prospective players, met with families and presented recruitment proposals.
Retail Sales Associate
Nike
Allen, Texas
08.2022 - 12.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Organized displays to attract customers and promote sales.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Recommended merchandise to customers based on needs and preferences.
- Demonstrated knowledge of store products and services.
- Tracked inventory levels throughout the day and restocked items as needed.
Education
Bachelor of Arts - Psychology
Keiser University
West Palm Beach, FL04-2022
Associate of Arts - Psychology
Cowley College
Arkansas City, KS05-2020
Skills
- MS Office, Word, Excel
- OneSite/Knock CRM
- Customer Relations
- Problem Solving
- Organizational Skills
- Critical Thinking
- Interpersonal Communication
Affiliations
• Psychology Club member throughout collegiate career
• College volleyball player throughout collegiate career
• Volunteer at the SPCA of Dallas
• Volunteered at Sparks Volleyball Club in Las Vegas Nevada
Accomplishments
- Awarded top leaser for JPI for February 2024
- Maintained an average 3.5 GPA throughout collegiate experience
- Third highest player to lead the Sun Conference in blocks
- Balanced a full academic course load along with practice, team lift, rehabilitation, and competitions every week throughout collegiate experience
- Traveled throughout the United States for competition matches
- Awarded Most Improved Athlete of the Year, and Most Valuable Player of the Year in 2018
- Awarded 1st Team All-District and Newcomer Athlete of the Year in 2017
- Awarded Most Improved Athlete of the Year, and Most Valuable Player of the Year in 2016
Certification
- NASM Certified Virtual Personal Trainer
- CPR Certified
- Certified Stretch Practitioner 2023
References
References available upon request.
Timeline
Leasing Consultant
ZRS Management
10.2023 - Current
Volleyball Coach
Arete Volleyball Club
06.2023 - 06.2024
Retail Sales Associate
Nike
08.2022 - 12.2023
Bachelor of Arts - Psychology
Keiser University
Associate of Arts - Psychology
Cowley College