Stephanie Brown
Sugar Land,USA
Summary
Detail-oriented and experienced Certified Medical Assistant/Phlebotomist with 10+ years of experience in patient care, medical office management, and laboratory procedures. Proficient in electronic health records, phlebotomy, and medical billing. Possess a strong understanding of HIPAA regulations and patient confidentiality. Skilled in providing exceptional customer service and educating patients on medication instructions and preventive measures.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant/Phlebotomist
Oak Street Health
Mission Bend, TX
10.2025 - Current
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Part of CVS Health
Certified Medical Assistant/Phlebotomist
University of Pennsylvania cancer center(contract)
Chesterbrook, PA
09.2024 - 06.2025
- Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and administering medications
- Managed patient scheduling and ensured timely appointments for efficient workflow
- Maintained accurate medical records by documenting patient information, test results, and treatment plans
- Prepared examination rooms by sterilizing equipment and ensuring availability of necessary supplies
- Educated patients on medication instructions, post-treatment care, and preventive measures to promote overall wellness
- Performed basic laboratory tests such as blood draws, urinalysis, and EKGs with precision and adherence to safety protocols
- Coordinated referrals to specialists or diagnostic facilities based on physician recommendations
- Assisted in minor surgical procedures by preparing sterile instruments and providing support during the procedure
- Provided compassionate emotional support to patients during their healthcare journey
- Implemented electronic health record (EHR) system resulting in improved accuracy of documentation
- Contract work
- Audited company's legal documents to verify compliant policies and procedures.
Medical Assistant/ Lab coordinator (contract)
Penn community practice infectious diseases
Philadelphia, PA
03.2023 - 09.2024
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and oxygen saturation levels
- Administered injections and medications under the supervision of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting urine analysis
- Scheduled appointments for patients, managed patient records, and updated medical charts accurately
- Provided exceptional customer service to patients by addressing their concerns and answering questions
- Educated patients on medication instructions, post-treatment care, and preventive measures
- Managed inventory of medical supplies to ensure availability while minimizing waste or overstocking expenses
- Collaborated with insurance companies to verify coverage eligibility for patients' medical services
- Maintained strict adherence to HIPAA regulations regarding patient confidentiality at all times
- Supported front desk operations by greeting patients, scheduling appointments, and managing phone calls efficiently
- Contract
Medical Assistant (contract)
Crozer Health Family medicine
Broomall, PA
11.2022 - 02.2023
- Currently I room patients, draw blood, vitals, diabetic eye exams, Pulmonary function testing, regular eye acuity exams, injections of all kind, medication management, EKG's, pre op assessments, prior authorizations, refill medications, call patients with lab results, restock supplies in rooms and much more
- Contract position
Medical Assistant (Contract)
CFCF correctional facility
Philadelphia, PA
01.2022 - 01.2023
- Currently working full time as a medical assistant at CFCF correctional facility I assist and performed multiple tasks such as
- Telehealth visits
- Intake
- Tb placements/ Reads
- Rapid HIV testing
- Covid testing (pcr)/ rapids
- STD testing (blood work)
- Vital signs
- Vision testing
- Chronic care/ wound care
- Stretcher Calls
- Blood pressure checks
- Blood draws
- Flu shots
- Covid vaccinations / boosters
- EKG's
- Injections
- I assisted wherever my services were needed throughout the facility
- GHR Contractor
Certified Medical Assistant (CMA)
Bayada staffing agency
Willow Grove, PA
11.2016 - 03.2020
- I was a long term/short term independent contractor for many hospitals and doctor offices! I mainly worked around Penn Medicine and their smaller Entities. I would help out at any location that required help until my contact was over.
PST Specialist
Labcorp
Phoenixville, PA
04.2016 - 11.2018
- Opening the lab
- Assuring PPE is used properly and Accessible to others
- Drawing blood for all ages 6 months old to adult
- Verification of insurance
- Lab prep
- Specimen prep
- Biometric screenings
- Temperature checks
- Restocking supplies
- Biohazard protocol
- Closing out lab
Education
Certified Medical Assistant -
University of Pennsylvania cancer center
Chesterbrook, PACertified Medical Assistant -
Bayada staffing agency
Willow Grove, PASkills
- Classroom experience
- Phone etiquette
- Microsoft Word
- Pediatrics
- Communication skills
- Front desk
- Leadership
- Geriatrics
- Phlebotomy
- Writing skills
- Working with geriatric patients
- EKG
- Experience administering injections
- Microsoft Outlook
Certification
- BLS Certification
- Infection Control Certification
- National Certified Phlebotomy Technician (NCPT - NCCT)
- AED Certification
- RMA
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Medical Assistant/Phlebotomist
Oak Street Health
10.2025 - Current
Certified Medical Assistant/Phlebotomist
University of Pennsylvania cancer center(contract)
09.2024 - 06.2025
Medical Assistant/ Lab coordinator (contract)
Penn community practice infectious diseases
03.2023 - 09.2024
Medical Assistant (contract)
Crozer Health Family medicine
11.2022 - 02.2023
Medical Assistant (Contract)
CFCF correctional facility
01.2022 - 01.2023
Certified Medical Assistant (CMA)
Bayada staffing agency
11.2016 - 03.2020
PST Specialist
Labcorp
04.2016 - 11.2018
Certified Medical Assistant -
University of Pennsylvania cancer center
Certified Medical Assistant -
Bayada staffing agency