Stephanie Brown-Bieringer
West Hartford,CT
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
16
16
years of professional experience
Work History
Office Assistant
West Hartford Police Department
West Hartford, Connecticut
03.2024 - 04.2025
- Managed front desk operations, greeting visitors and directing inquiries to appropriate personnel.
- Executed comprehensive administrative support tasks, including meticulous scheduling, accurate record management, and efficient document processing.
- Implemented efficient organizational strategies and multitasking techniques to ensure timely project completion.
- Processed and maintained confidential documents, ensuring compliance with department protocols.
- Managed customer interactions by swiftly responding to inquiries and concerns through both phone and email channels.
Inventory Intake Associate
Mariella Creations
Rocky Hill, CT
03.2020 - 04.2021
- Received and inspected incoming inventory for quality and accuracy, entered merchandise into the POS system, and maintained inventory records.
- Coordinated shipping and client pickups, including notifying customers when orders were ready.
- Provided attentive client service in-store and over the phone while ensuring smooth order processing and resolution of concerns.
Client Service Representative
Bank of America
Simsbury, CT
11.2015 - 01.2017
- Accurately processed high-volume financial transactions while adhering to compliance and confidentiality standards.
- Delivered exceptional customer service by resolving issues quickly and professionally.
- Balanced multiple priorities in a fast-paced, deadline-driven environment.
- Collaborated with cross-functional teams to streamline service operations.
Sales and Customer Service
Bed Bath and Beyond
Simsbury, CT
09.2009 - 05.2013
- Balanced competing priorities in a customer-focused retail environment.
- Supported sales floor operations, including merchandising, restocking, and order fulfillment.
- Assisted customers with purchases and product inquiries while maintaining accurate sales transactions.
Education
Bachelor of Arts - Psychological Science
Central Connecticut State University
New Britain, CT05.2022
Skills
- Proficient with Microsoft Office Suite
- Data entry
- Organizational and time management skills
- Interpersonal and communication skills
- Problem solving
- Customer service
- Attention to detail
- Administrative support
- Adaptability
Timeline
Office Assistant
West Hartford Police Department
03.2024 - 04.2025
Inventory Intake Associate
Mariella Creations
03.2020 - 04.2021
Client Service Representative
Bank of America
11.2015 - 01.2017
Sales and Customer Service
Bed Bath and Beyond
09.2009 - 05.2013
Bachelor of Arts - Psychological Science
Central Connecticut State University