Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, HR, benefits administration, accounting, accounts receivable, invoicing, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
18
18
years of professional experience
Work History
Entrepreneur
Stephanie's Creations
Cabot
07.2019 - Current
Create and develop graphic designs utilizing various media to meet clients’ needs.
Work with customers to present mockups and collect information for adjustments.
Select colors and themes while adding functionality to create new designs.
Office Manager
Diamond Construction Inc.
North Little Rock
10.2021 - 05.2026
Reconciled monthly statements and transactions to keep records accurate and current.
Assisted with month-end and year-end closings to support accounting system accuracy.
Handled high-volume invoice processing with minimal supervision.
Coded invoices and other records to maintain organized and accurate records.
Processed incoming payments worth up to $1,000,000 confirming information to maintain 100% accuracy.
Managed over 300 accounts worth over $500,000 with accuracy in Sage 50.
Managed payroll for temporary, hourly and salaried employees.
Established employee payroll files and updated existing files with new information.
Calculated accurate wages, including overtime, salary increases and bonuses.
Voided checks and issued stop payment orders to correct payroll discrepancies.
Processed and issued employee paychecks, statements of earnings and deductions.
Coordinated child support deductions and distributed wage assignments.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Developed and maintained training materials and benefits packets for new hires.
Processed onboarding paperwork for new hires and rehires.
Oversaw benefits administration ensuring compliance with regulations and company policies.
Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
Monitored attendance records and leave requests for accuracy and completeness.
Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
Administered employee benefits and led open enrollment process, informing and coaching employees.
Coordinated workers' compensation insurance and managed claims.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Accounts Payable/Shop Secretary
Oakley Trucking
North Little Rock
12.2008 - 10.2021
Managed over 250 accounts worth over $300,000 with accuracy in TMW Suite.
Reconciled monthly statements and transactions to keep records accurate and current.
Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Handled high-volume invoice processing with minimal supervision.
Prepared and updated vendor files, tax documents and insurance information.
Processed and reconciled 400+ purchase parts and wash invoices weekly.
Establish and maintain relationships with vendors, customers and drivers
Billed insurance companies and drivers for accident damage
Responsible keying in trailer work orders and conducting weekly inventory for two locations
Organized, opened and filed incoming mail.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining office area in neat and organized fashion.
Attended meetings and took meticulous notes to disseminate to participants.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Managed clerical staff of 2 employees and reorganized training procedures to increase productivity.
Bartender/Mixologist
Willy D's Piano Bar
Little Rock
05.2012 - 04.2017
Upsold customers from shelf to premium brands to help boost sales.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Trained new bartenders on drink preparation and upselling techniques.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Accounts Payable Clerk at BSC America (Bel Air Auto Auction and Tallahassee Auto Auction)Accounts Payable Clerk at BSC America (Bel Air Auto Auction and Tallahassee Auto Auction)