Stephanie Byars
Winston-Salem,USA
Summary
Detail-oriented professional with 19.5+ years of experience and a proven knowledge of back office operations, customer service, and operations management. Aiming to leverage my skills to successfully fill the Leadership role at your company.
Overview
25
25
years of professional experience
Work History
Store Manager
Dollar General
Pfafftown, NC
05.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
FRONT END LEADER
Best Buy
Winston Salem, NC
06.2006 - Current
- Balancing registers
- Managing a team of ten to twenty employees to meet company goals
- Overrides/ Manager on Duty calls
- Providing world class customer service
- Weekly one on ones with employees to set goals as well as set development paths for each individual
- Inventory control
- Cycle counts
- Receiving
- Unloading trucks, merchandising and ad set
- Coaching and training for all Operations team members.
Store Manager
Family Dollar
Winston-Salem, NC
04.2019 - 04.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
SUPERVISOR
Video Review
Greensboro, NC
10.1999 - 05.2006
- Balancing registers
- Training of new employees
- Acquisition of late rental property
- Prep of new release as well as organizing to make room for new rentals
- Overriding late fees.
Education
Completed coursework towards B.A. General Studies -
GUILFORD TECHNICAL COMMUNITY COLLEGE
Greensboro, NC08.2003
High School Diploma -
SOUTHWEST GUILFORD HIGH
High Point, NC06.2001
Skills
- Microsoft Excel
- Microsoft Word
- Pallet Jack Operator
Relevantcourse
Business Management
Awards
Who's Who Among American High School Students - Two Years
Extracurricular Activities
Soccer Team Basketball Team Volleyball Team Latin Club
Timeline
Store Manager
Dollar General
05.2021 - Current
Store Manager
Family Dollar
04.2019 - 04.2021
FRONT END LEADER
Best Buy
06.2006 - Current
SUPERVISOR
Video Review
10.1999 - 05.2006
Completed coursework towards B.A. General Studies -
GUILFORD TECHNICAL COMMUNITY COLLEGE
High School Diploma -
SOUTHWEST GUILFORD HIGH