Stephanie Byrne
New Braunfels,TX
Summary
Experienced with coordinating patient care duties, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of dental protocols and patient management to maintain high standards of care.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Endeavor Dental
07.2024 - Current
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Managed patient records with strict adherence to confidentiality and accuracy standards.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Dental Assistant
Pacific Park Dental
06.2021 - 07.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
Associate
Trader Joes
01.2019 - 06.2021
- Give every customer immediate and undivided attention
- Ensure appealing displays by keeping shelves clean and stocked
- Maintain accurate department signage and pricing
- Operate and sanitize all equipment in a safe and proper manner
- Collect payments at cash register
Education
CDA -
OC Dental Academy
01.2021
Associate Degree - undefined
Santiago Canyon College
01.2019
Skills
- Willingness to learn
- Computer/phone skills
- Organizational skills
- Customer service
- Proficient in Dentrix and Open Dental
- Enthusiasm and personal drive
- Multi-tasking
- Positive attitude
- HIPAA compliance
- Appointment scheduling
- Patient relations
Timeline
Patient Care Coordinator
Endeavor Dental
07.2024 - Current
Dental Assistant
Pacific Park Dental
06.2021 - 07.2024
Associate
Trader Joes
01.2019 - 06.2021
Associate Degree - undefined
Santiago Canyon College
CDA -
OC Dental Academy
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