Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Cajina

Porter,TX

Summary

Energetic Lead Teller with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.

Overview

9
9
years of professional experience

Work History

Lead Teller

Truist Bank
08.2015 - 10.2022
  • Received car loan, home loan, and other payments and posted to accounts.
  • Answered inquiries regarding checking and savings accounts and other related products.
  • Handled foreign currency and performed currency transaction reports.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Introduced customers to other bank team members to help meet financial needs.
  • Recognized and prevented fraudulent activities and suspicious transactions.
  • Mentored and trained new tellers on bank procedures and customer service standards.
  • Coached and trained 8 of new bank tellers.

Teller

JPMorgan Chase
01.2014 - 06.2015
  • Maintained friendly and professional customer interactions.
  • Processed customer transactions promptly, minimizing wait times.

Education

GED -

Lone Star College
Kingwood, TX
02.2023

Skills

  • Check Cashing
  • Banking Standards Compliance
  • ATM Balancing
  • Financial Transactions
  • Security Protocols
  • Staff Training
  • Cash Register Operations
  • Teller Transactions
  • Coaching and Mentoring
  • Cash Handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Lead Teller

Truist Bank
08.2015 - 10.2022

Teller

JPMorgan Chase
01.2014 - 06.2015

GED -

Lone Star College

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Stephanie Cajina