Stephanie Calabrese
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Meadowlands Plaza Hotel
07.2022 - Current
- Took reservations over phone, in person, and via computer for guests and provided confirmation information
- Answered customer telephone calls promptly and appropriately handled needs
- Used internal software to process reservations, check-ins and check-outs. collected room deposits, fees, and payments
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Team Member
Mustang Alley
01.2020 - 05.2023
- Followed procedures for safe food preparation, assembly, and presentation
- Worked numerous stations including deli, fryers, grill, pizza
- Worked as expeditor ensuring all food orders are correct and up to good quality standards before sending them out.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Member
Seneca Dining
01.2022 - 05.2023
- Served 100-500 students per meal (including breakfast lunch, and dinner hours
- Averaged 26 work hours week as a full-time student
- Assisted chefs in the kitchen as they prepared and cooked the day's meals
- Worked and maintained a clean, friendly environment that followed sanitary state guidelines
- Staffed special campus events such as concession stands, catering events, picnics, and open house.
Sales Associate
Pier 1 Imports
06.2020 - 10.2020
- Learned and worked with different POS systems as a cashier and worked commission on the sales floor
- Worked commission on the sales floor, everyday interaction with many clients, assisting them in finding and satisfying their needs
- Operated as a team and developed coordination with individuals from different backgrounds.
Education
Bachelor of Business Administration - Hospitality Management
SUNY Morrisville
Morrisville, NY05.2023
Associate - applied science, Restaurant management
SUNY Morrisville
Morrisville, NY12.2021
Timeline
Front Desk Agent
Meadowlands Plaza Hotel
07.2022 - Current
Team Member
Seneca Dining
01.2022 - 05.2023
Sales Associate
Pier 1 Imports
06.2020 - 10.2020
Team Member
Mustang Alley
01.2020 - 05.2023
Bachelor of Business Administration - Hospitality Management
SUNY Morrisville
Associate - applied science, Restaurant management
SUNY Morrisville