Stephanie Camarena Rodriguez
Ames,IA
Summary
College graduate with internship experience in mentoring troubled adolescents. Adept at working with homeless, runaway and delinquent youth. Diligent in supervising youth activities, teaching life skills and promoting self-esteem and healing through individual and group counseling, Analyzes situations effectively and accurately and works independently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Phlebotomist
Grifols Biomat USA
07.2023 - Current
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assisted in training and onboarding new phlebotomists.
- Participated in quality assurance and competency assessment initiatives.
- Developed and implemented strategies to improve phlebotomy processes.
- Performed venipunctures, and finger sticks for adult donors.
Transitional Housing Intern
YSS
01.2023 - 05.2023
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Supported individuals dealing with mental health and emotional issues.
- Adapted counseling techniques to best suit individual needs of each client.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Quality Systems Associate
Grifols Biomat USA
11.2022 - 07.2023
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and developed solution implementation.
- Skilled at working independently and collaboratively in a team environment.
- Analyzed quality and performance data to support operational decision-making.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Created and revised procedures, checklists and job aids to reduce errors.
- Developed training materials, SOPs and work instructions to supplement new team member onboarding.
Phlebotomist
Grifols Biomat USA
03.2022 - 11.2022
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Reviewed patient records for accuracy and completeness.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Performed venipunctures and finger sticks for adult donors.
Certified Nursing Assistant
Northridge Village
07.2021 - 03.2022
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
Bachelor of Arts - Criminal Justice
Iowa State University
Ames05.2023
Skills
- Creative Solutions
- Medical Records Review
- Assessment Skills
- Abuse Identification
- Safety Protocols
- HIPAA Regulations
- Youth Advocacy
- Life Skills Instruction
Certification
- Basic Life Support - Issued 11/22
Languages
Spanish
Native or Bilingual
Timeline
Lead Phlebotomist
Grifols Biomat USA
07.2023 - Current
Transitional Housing Intern
YSS
01.2023 - 05.2023
Quality Systems Associate
Grifols Biomat USA
11.2022 - 07.2023
Phlebotomist
Grifols Biomat USA
03.2022 - 11.2022
Certified Nursing Assistant
Northridge Village
07.2021 - 03.2022
Bachelor of Arts - Criminal Justice
Iowa State University
- Basic Life Support - Issued 11/22
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