Summary
Overview
Work History
Education
Skills
Certification
LANGUAGE
Timeline
Generic

STEPHANIE CANALES

Cedar Glen,CA

Summary

Assisted patients with medical history and forms. Supported medical staff in medication administration and vital signs measurement. Provided compassionate care as a bilingual medical assistant and caregiver. Collaborated effectively with team members and worked independently to meet patient needs. Delivered exceptional customer service in a retail environment. Maintained medical asepsis and sterilization protocols. Managed appointment scheduling and insurance verification efficiently.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Caregiver

Private Care
Lake Arrowhead, CA
01.2026 - Current

Provided compassionate in-home care to an elderly client, assisting with daily living activities including bathing, dressing, grooming, and mobility support. Monitored safety, provided companionship, and assisted with meal preparation, light housekeeping, and medication reminders.

Team Member

Jensen's
Lake Arrowhead, CA
10.2024 - 01.2026
  • Assisted customers with transactions at checkout. Supported inventory management by restocking shelves. Collaborated with team members to maintain store organization.
  • Managed cash register operations, ensuring accurate transaction processing and exceptional customer service.
  • Facilitated customer inquiries, bagging, and special order processing.
  • Executed unloading of deliveries, stocked shelves, and organized inventory efficiently.
  • Ensured cleanliness and safety of work areas in front-end and stockroom environments.
  • Facilitated teamwork to enhance store operations during peak periods.
  • Maintained cleanliness of bathrooms to ensure a hygienic environment for customers. Assisted in cashier duties and supported stock and box operations at Jensen's Blue Jay, CA.
  • Assisted in coordinating team efforts to meet project deadlines. Supported colleagues in achieving daily operational goals. Contributed to maintaining a productive work environment.
  • Managed cash register operations, ensuring accurate transaction processing and exceptional customer service.
  • Facilitated customer inquiries by providing timely and accurate information.

Nurse Assistant

Tahseen Shareef, M.D.
Lake Arrowhead, CA
07.2023 - 10.2023
  • Moved or helped patients move to and from activities with appropriate assistive techniques.
  • Supported patient bathing, dressing and personal hygiene at direction of lead nursing staff.
  • Maintained records and performed clerical duties to document patient progress.

Externship/Medical Assistant

Dr. Martin Rocha
Lake Arrowhead, CA
12.2019 - 01.2020
  • Scheduled and verified appointments
  • Collected co-pays, insurance verification and referrals
  • Maintained and updated patient medical records and files
  • Prepared patients for exams
  • Assisted physician during exams as well as translated for Spanish speaking patients
  • Measured vital signs such as weight, height, pulse, and temperature
  • Cleaned and prepped the rooms for new patients
  • Helped prepare medication for the Dr.

Intern

Dr. Rocha
Lake Arrowhead, CA
01.2014 - 10.2019
  • Scheduled and verified appointments.
  • Collected co-pays, insurance verification, referrals
  • Maintained and updated patient medical records and files.
  • Prepared patients for exams
  • Assisted physicians during exams as well as translating for Spanish speaking patients
  • Measured vital signs
  • Cleaned and prepped the rooms for new patients
  • Helped prepare medication for the Dr's

Team Member

Lollipop Park Indoor Amusement
Lake Arrowhead, CA
10.2018 - 03.2019
  • Oversaw customer interactions during ticket purchases and operated machines with precision. Delivered support to optimize transaction processes and elevate customer satisfaction. Upheld cleanliness and organization in the work area to enhance overall shopping experience.
  • Directed daily operations of racing cart track to ensure safety and efficiency.
  • Ensured a tidy environment to promote safety and efficiency.

Team Member

RB'S Steak House
Lake Arrowhead, CA
06.2018 - 10.2018

Team Member

McDonald's
Lake Arrowhead, CA
01.2001 - 06.2018

Education

Clinical Medical Assistant -

U.S. Colleges of Health & Human Services
Riverside, CA
01.2019

High School Diploma -

Rim Of The World High School
Lake Arrowhead, CA
01.2018

Skills

  • Achieved high customer satisfaction by resolving issues efficiently and effectively Enhanced client retention through proactive communication and personalized service Increased team productivity by implementing innovative support solutions
  • Utilized active listening skills to accurately interpret and respond to client needs and concerns
  • Achieved improved project outcomes through effective organization of team resources Delivered enhanced communication strategies that increased team engagement Cultivated a structured approach to project management that resulted in timely completions
  • Conducted thorough reviews and audits to maintain high levels of detail-oriented work
  • Cultivated resilience and responsiveness to evolving demands and team dynamics
  • Monitored and adjusted daily activities to ensure efficient use of time and resources
  • Utilized fluency in two languages to bridge communication gaps and foster inclusive environments
  • Coordinated cross-functional teamwork to drive successful project outcomes

Certification

AMERICAN HEART ASSOCIATION CPR/AED & BLS CURRENT

LANGUAGE

English & Spanish
Spanish, Fluent

Timeline

Caregiver

Private Care
01.2026 - Current

Team Member

Jensen's
10.2024 - 01.2026

Nurse Assistant

Tahseen Shareef, M.D.
07.2023 - 10.2023

Externship/Medical Assistant

Dr. Martin Rocha
12.2019 - 01.2020

Team Member

Lollipop Park Indoor Amusement
10.2018 - 03.2019

Team Member

RB'S Steak House
06.2018 - 10.2018

Intern

Dr. Rocha
01.2014 - 10.2019

Team Member

McDonald's
01.2001 - 06.2018

Clinical Medical Assistant -

U.S. Colleges of Health & Human Services

High School Diploma -

Rim Of The World High School
STEPHANIE CANALES