Liliana Villarreal Avalos
Stockton,CA
Summary
Certified Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Dedicated and empathetic offering experience in Front and Back office procedures. Offering 20 year background assisting medical teams in examining and treating patients. Committed to obtaining highest level of patient satisfaction. Excellent communication and interpersonal skills.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Certified Medical Assistant
Community Medical Centers-March Lane
Stockton , CA
01.2014 - Current
- Back Office and Front Office procedures: Answering telephones, taking detailed messages, appointment scheduling, calling in prescriptions, Insurance eligibility and referrals, prior authorizations.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Ordered Immunizations for all ages, Administered injections, administer medications, wound dressings and other treatments according to physician instructions.
- Conducted diagnostic tests such as EKGs, vision and hearing screening, DOT drug testing, Urinalysis, A1C, Hemoglobin, Strep A test, HCG testing.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance. (BMI, PHQ-9, MCHAT, Autism Screening, Edinbergs, A.S.Q)
Certified Medical Assistant
Pacific Urgent Care
Stockton
01.2008 - 11.2013
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests and office procedures such as EKG's urinalysis and blood glucose levels, ear lavage, suture & staple removal, wound dressing.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Responded to patient callbacks and phone-in prescription refill requests.
Skills
- HIPAA Compliance
- Medical Terminology
- Vital Sign Monitoring
- Venipuncture and phlebotomy
- OB/GYN procedures
- Sterile technique/Auto Clave techniques
- Minor Surgery Tray set up
- Specimens collection and processing
- Certified in Basic Life Support (BLS)
- Conflict resolution abilities
- Team Player
- Approachable
- Compassionate
- Patient Care Coordination (Referrals)
Timeline
Certified Medical Assistant
Community Medical Centers-March Lane
01.2014 - Current
Certified Medical Assistant
Pacific Urgent Care
01.2008 - 11.2013
Accomplishments
- Nexgen EHR trainer for all staff and providers, 2015
- Training Mentor for new employees, 2018
- Vaccine For Children Coordinator & EZIZ Certified, 2015-Current
- Leadership Training Course Completed, 2023
- Hired from Externship 2004 (Dr. Raghunath Reddy (2004-2008)
Certification
- Board Certified Medical Assistant (CCMA-C) Certificate No. 2205-21
REFERENCES
UPON REQUEST
EDUCATION
Medical Assistant Diploma- Andon College 01/2024
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