Stephanie Cereceres
El Paso,TX
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude and a high degree of accuracy. I have a demonstrated willingness to take on added responsibilities to meet team goals, and I am a detail-oriented team player with strong organizational skills. I am seeking to maintain a position that offers professional challenges utilizing interpersonal and problem-solving skills, as well as excellent time management.
Overview
8
8
years of professional experience
Work History
Server
Pasta Avanti
12.2012 - 06.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
Server
Billy Crews
03.2009 - 01.2010
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Checked guests' identification before serving alcoholic beverages.
- Served food and beverages promptly with focused attention to customer needs.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
PF Chang's
03.2005 - 08.2006
- Selected to be a National Host Trainer
- Assisted opening two new locations by training new hires, providing guidance on restaurant standards and best practices.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
GED -
Franklin High School
El Paso, TX2003
Skills
- Strong Work Ethic
- Team Player and Team Leadership
- Active Listener
- Service Prioritization
- Reliable and Responsible
- Exceptional Customer Service
- Guest Engagement
Accomplishments
At the Johnny Bean Horse Farm, I discovered my love for animals while helping to care for the animals. I am passionate about community service, having volunteered at a homeless shelter, St. Patrick's Church, and city fairs.
Spending time with family, baking, volunteering at my son's school
I have two amazing sons and a partner who is my best friend. Baking delicious treats or even just cooking food for my family is my way of showing them my love, my dedication and my heart. It also allows me a chance to spend time with my loved ones so we can pray together and just share those moments we have.
I love to volunteer at my youngest son’s school. I belong to the P.T.A. there and I am extremely proud to be a part of this Organization. We are continuously working to make our school better in every way, particularly by keeping it safe for the children to learn.
Timeline
Server
Pasta Avanti
12.2012 - 06.2013
Server
Billy Crews
03.2009 - 01.2010
Server
PF Chang's
03.2005 - 08.2006
GED -
Franklin High School
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