Stephanie Cervantes
San Antonio,TX
Summary
Detail-oriented Accounts Payable Clerk at Bexar Traffic Controllers with expertise in invoice processing and vendor management. Proven ability to enhance accuracy and compliance while training junior staff. Strong communicator dedicated to resolving payment issues and fostering positive vendor relationships, ensuring timely bill payments and efficient operations.
Overview
12
12
years of professional experience
Work History
Accounts Payable Clerk
Bexar Traffic Controllers
09.2021 - 06.2025
- Processed vendor invoices accurately and efficiently using accounting software.
- Maintained meticulous records of accounts payable transactions to ensure compliance.
- Reconciled discrepancies between purchase orders and invoices to enhance accuracy.
- Communicated with vendors to resolve payment issues promptly and professionally.
- Assisted in month-end closing activities by preparing detailed reports on payables.
- Trained junior staff on best practices for invoice management and data entry.
- Reviewed and approved payment batches, ensuring adherence to company policies.
- Maintained good working relationships with vendors and resolved disputes.
- Reached out to vendors and customers to verify information and follow up on client issues.
Caregiver
En Su Casa Caregivers
08.2019 - 01.2023
- Provided compassionate care and support to clients, enhancing quality of life and ensuring safety.
- Assisted clients with daily living activities, fostering independence and dignity in personal care routines.
- Developed individualized care plans tailored to client needs, improving service delivery and satisfaction levels.
- Trained new caregivers on best practices for patient care, promoting adherence to company standards and protocols.
Retail Sales Associate
Ross Dress for Less
01.2013 - 01.2023
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained merchandise presentation, ensuring compliance with company standards.
- Trained new team members on sales techniques and store policies.
- Processed transactions accurately using point-of-sale systems, minimizing errors.
- Resolved customer inquiries and issues promptly, improving satisfaction rates.
- Led team initiatives to enhance visual merchandising strategies, boosting customer engagement.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
High School Diploma -
South San West Campus
San Antonio, TX06-2001
Skills
- Data entry
- Accounts payable
- Invoice processing
- Vendor invoice processing
- Bill payment
Timeline
Accounts Payable Clerk
Bexar Traffic Controllers
09.2021 - 06.2025
Caregiver
En Su Casa Caregivers
08.2019 - 01.2023
Retail Sales Associate
Ross Dress for Less
01.2013 - 01.2023
High School Diploma -
South San West Campus