Stephanie Chandler
Summary
Professional hospitality and customer service worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Server
The Living Room Wine Cafe & Lounge
06.2023 - 07.2025
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Member Service Representative
Credit Union West
01.2022 - 05.2023
- Assisted members with account management, including updating personal information and setting up automated payments.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
- Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their financial wellbeing.
Server
The Cheesecake Factory
03.2008 - 01.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Education
Peoria High School
Peoria, AZNo Degree - Elementary Education
Arizona State University
Skills
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Safe food handling
- High volume dining
- Order accuracy
- Suggestive selling
Timeline
Server
The Living Room Wine Cafe & Lounge
06.2023 - 07.2025
Member Service Representative
Credit Union West
01.2022 - 05.2023
Server
The Cheesecake Factory
03.2008 - 01.2020
Peoria High School
No Degree - Elementary Education
Arizona State University
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