Stephanie Christian
Gainesville,GA
Summary
Overview
23
23
years of professional experience
1
1
Certification
Work History
Unit Assistant
NGHS
07.2016 - Current
- Maintained accurate patient records, enabling informed decision-making by healthcare professionals.
- Enhanced patient care by efficiently managing unit operations and maintaining a well-organized environment.
- Conducted regular rounds to monitor patients'' conditions, promptly addressing any concerns or issues that arose.
- Ensured cleanliness and regulatory compliance within the unit by adhering to sanitation guidelines and protocols.
- Assisted nurses with essential tasks, contributing to high-quality patient care and satisfaction.
- Supported nursing staff during emergencies by quickly responding to calls for assistance and performing required tasks.
PCT
NGHS
01.2014 - 07.2016
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
EVS Technician
NGHS
12.2011 - 01.2014
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Improved sanitation practices by regularly inspecting and evaluating the cleanliness of the facility.
Shift Leader
Molly Maid
08.2005 - 09.2011
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Shift Leader
Taco Bell Restaurant
05.2002 - 08.2005
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
Education
High School Diploma -
Niles Community High School
Troy, MI06-1999
Skills
- Patient care expertise
- Medical terminology
- Data entry proficiency
- Policy enforcement
- Patient care delivery
- Information protection
- Patient assistance
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Unit Assistant
NGHS
07.2016 - Current
PCT
NGHS
01.2014 - 07.2016
EVS Technician
NGHS
12.2011 - 01.2014
Shift Leader
Molly Maid
08.2005 - 09.2011
Shift Leader
Taco Bell Restaurant
05.2002 - 08.2005
- Basic Life Support (BLS) Certification - American Heart Association.
High School Diploma -
Niles Community High School
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