Results-oriented operations leader with a proven track record overseeing service quality. Strong ability to streamline workflows, reduce waste, and maintain compliance with health and safety standards while supporting a positive guest experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
INBOUND EXPERT - SEASONAL
Target
07.2025 - Current
Coordinated daily inbound logistics, ensuring timely and accurate receipt, processing, and placement of merchandise across multiple departments
Led inventory flow operations, optimizing stockroom organization and shelf replenishment to meet store presentation and guest experience standards
Collaborated with cross-functional teams (fulfillment, sales floor, visual merchandising) to maintain efficient product movement and minimize shrink
Utilized handheld technology and warehouse management systems to track shipments, resolve discrepancies, and support real-time inventory accuracy
Supported seasonal transitions and high-volume events by executing strategic product placement and backroom resets
Maintained compliance with safety, cleanliness, and operational standards in high-paced retail environment
ASSISTANT MANAGER
Sonic
02.2014 - 07.2025
Oversaw daily operations of a high-volume quick-service restaurant, ensuring consistent food quality, speed of service, and guest satisfaction
Managed and trained a team of [#] employees across kitchen, drive-thru, and carhop stations, fostering a culture of accountability and teamwork
Monitored inventory levels, placed vendor orders, and maintained cost controls to meet budget targets and reduce waste
Implemented shift scheduling, labor forecasting, and performance tracking to optimize staffing and reduce overtime
Resolved customer concerns with professionalism and urgency, maintaining brand reputation and loyalty
Enforced health, safety, and sanitation standards in compliance with local and corporate regulations
Led onboarding and development of new hires, including hands-on training, performance reviews, and coaching
Supported marketing initiatives and local promotions to drive traffic and increase sales
Conducted cash handling, daily deposits, and end-of-day reconciliation with accuracy and integrity
Improving speed of service, reducing waste, streamlining workflows
Operating inventory systems, handheld scanners, digital workflow tools