Stephanie Cole

· Answer the phone and direct calls

· Assist public with general questions

· Order all office supplies

· Perform Alacourt searches

· Set up new records

· Pull and file old records

· Process all incoming and outgoing mail

· Prepare monthly court docket

· Prepare writs

· Process all child support payments

· Process all local funds and claims

· Prepare compliance forms

· Perform daily reconciliation

· Make daily bank deposits

· Back up Food Stamp Clerical

· Inspects goods for flaws or defects

· Request sample testing from lab

· Communicates with manufacturing to improve product defects in the production process.

· Ensure production process meets industry standards

· Review reports provided from quality control tests and analyzed the data to make decisions on the claim process

· Completes documentation and reporting requirements required during the claim

· Provides customer support

· Assist in performance improvement targets for quality, service, and efficiency

· Performs audits for all replacement orders to ensure the quality of goods

· Investigates, monitors, documents, and reports on the quality of all claims

· Greet patients and their caregivers and records pertinent information into a computer database

· Records insurance information and obtains pre-approval for treatment if needed

· Relays information between patients and other staff members, and provides them with updates as needed

· Prioritizes the order of care so that the most critical patients are seen first

· Keeps paper and electronic medical records, and updates these records as needed

· Assists patients during checkout, and ensures they have post-treatment instructions if required

· Calculates payment information, accepts funds, and credits accounts accordingly

· Communicated with customers, employees, and other individuals to answer questions, disseminate, or explain information

· Answered the telephone, directed calls, and took messages

· Compiled, copied, sorted, and filed records of office activities

· Completed purchase orders for parts and GVA yarn

· Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers

· Computed, recorded, and proofread data and other information, such as records or reports

· Maintained and updated filing, inventory, and database systems, either manually or using a computer

· Reviewed files, records, and other documents to obtain information to respond to requests

· Ordered materials and supplies

· Processed and prepared daily and weekly reports

· Counted and/or organized parts

· Trained other staff members to perform work activities, such as using computer applications

· Prepared/printed weekly GVA schedule and yield report

Printed all GVA orders for cabling and heat set operators

· Monitor and maintain the quality of Claf

· Perform daily machine reading/report

· Trouble shoots

· Made roll/box tickets

· Performed material quality check

· Used a hyster to move materials/goods

Provided a daily shift production report