Stephanie Coleman
Tempe,AZ
Summary
Dynamic entrepreneur with a proven track record at Clothes Mentor, driving revenue growth and optimizing profit margins through innovative sales strategies and effective team leadership. Expert in inventory management and market analysis, fostering staff development and enhancing customer engagement to elevate store performance and brand presence.
Overview
12
12
years of professional experience
Work History
Entrepreneur & Multi-Store Owner
Clothes Mentor
Chandler, USA
01.2018 - Current
- Built and scaled a thriving Chandler location through strategic leadership, modernized store systems, and consistent revenue-driving initiatives.
- Increased annual and monthly gross revenue through trend-based buying, margin optimization, and refined pricing strategies.
- Expanded customer traffic both in-store and online through targeted marketing, curated inventory, and brand engagement tactics.
- Developed systems enabling employees to progress into key holder and management roles.
Entrepreneur & Multi-Store Owner
Clothes Mentor
Avondale, USA
01.2020 - 01.2025
- Successfully launched the Avondale location by duplicating proven operational systems.
- Managed staffing, merchandising, strategic planning, and customer engagement.
- Oversaw budgeting, forecasting, and expense control to optimize gross margins.
Operations Manager | Fashion Industry Professional
Clothes Mentor
Palm Desert, California
01.2014 - 01.2018
- Executed a complete operational turnaround in an underperforming store.
- Established competitive pricing strategies to increase margins and sales volume.
- Recruited, trained, and mentored employees into leadership roles.
- Elevated store performance through innovative merchandising and marketing.
- Managed daily store operations and ensured compliance with company policies.
- Supervised and trained staff to enhance customer service skills.
- Oversaw inventory management and organized product displays for optimal visibility.
- Implemented merchandising strategies to boost sales and improve store aesthetics.
- Conducted regular audits to ensure accuracy in financial reporting and inventory levels.
- Coordinated scheduling and staffing to meet customer demand effectively.
- Resolved customer complaints promptly to maintain high satisfaction rates.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Managed daily operations to ensure efficient workflow and productivity.
Education
Associate's Degree - Business & Management
Iowa Western Community College
Council Bluffs, IA04-2014
Skills
- Multi-Store Leadership & Operations
- Revenue Growth & Profit Margin Optimization
- Sales Strategy & Customer Traffic Expansion
- Staff Hiring, Training & Leadership Development
- Inventory & Trend Management
- Digital & In-Store Sales Enhancement
- Budgeting, Forecasting & KPI Execution
- Business Development & Partnership Building
- Event Planning & Brand Experience Coordination
- Performance Coaching & Mentorship
- Entrepreneurial Growth & System Duplication
- Event planning
- Market/trend analysis
- Strong communication
- Mentorship
- Pricing and valuation expertise
- Independent leadership
Key Personal Traits
- Enthusiastic
- Adaptable
- High-Performing
- Self-Driven
- Leadership-Oriented
- Strategically Minded
Timeline
Entrepreneur & Multi-Store Owner
Clothes Mentor
01.2020 - 01.2025
Entrepreneur & Multi-Store Owner
Clothes Mentor
01.2018 - Current
Operations Manager | Fashion Industry Professional
Clothes Mentor
01.2014 - 01.2018
Associate's Degree - Business & Management
Iowa Western Community College