Stephanie D'Alelio
Peabody,MA
Summary
Highly-motivated employee with a desire to build a successful career in the sales field. Exceptional interpersonal skills and ability to thrive under pressure. Strong time management and organizational skills to handle multiple tasks and priorities effectively. Willingness to learn and adapt in a fast paced environment.
Overview
5
5
years of professional experience
Work History
Billing Specialist
Mass General Brigham
Somerville, MA
07.2019 - 07.2021
- Worked in revenue cycle operations on Epic work queues and NThrive rejected claims
- Submitted claims to insurance companies and researched and resolved denials.
- Established, enforced and optimized billing procedures to streamline operations and minimize aging balances.
- Worked closely with coding department to write off CPT codes and entire claims as requested
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
Medical Office Assistant
Marraffa and Associates
Danvers, MA
04.2018 - 07.2019
- Retrieved, recorded, and prepared all charges and payments to be entered into system.
- Reviewed patient bills for accuracy and completeness, and obtained any missing information.
- Tracked and managed production spreadsheets.
- Managed and mailed out health insurance claims.
- Answered and directed phone calls from clients and potential clients.
Administrative Assistant
Kelly Volkswagen/Collision Center
Danvers, MA
09.2016 - 04.2018
- Provided administrative support in dealership and body shop office.
- Scheduled and managed all appointments over phone and email.
- Created repair orders and receipts on CDK system.
- Managed all paperwork and processed payments.
Education
Bachelor of Science - Criminal Justice
Salem State University
Salem, MA08.2016
Skills
- Excellent written and verbal communication
- Self-starter
- Multitasking and prioritization
- Time management
- Cold calling
- Web technologies and services
- Lead prospecting
- Customer service
- Relationship development
- Strategic thinking
- Problem-solving abilities
- Adaptability
Timeline
Billing Specialist
Mass General Brigham
07.2019 - 07.2021
Medical Office Assistant
Marraffa and Associates
04.2018 - 07.2019
Administrative Assistant
Kelly Volkswagen/Collision Center
09.2016 - 04.2018
Bachelor of Science - Criminal Justice
Salem State University
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