Stephanie Deatherage
Cleveland,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Office Manager/Billing Specialist
Moore Healthcare Group
Cleveland , OK
05.2018 - Current
- Verified insurance coverage and identified third-party payers for billing purposes.
- Answered customer inquiries regarding billings, payments, account status.
- Generated periodic reports summarizing account balances and collection activities.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Worked with team members and leadership to identify and develop process improvements.
- Input payment history and other financial data to keep customer accounts up-to-date in system.
- Managed numerous client accounts to track and collect money owed.
- Submitted claims to insurance companies.
- Answered customer questions to maintain high satisfaction levels.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Pharmacy Technician
Palace Drug
Cleveland, OK
04.2013 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
Preschool Assistant Teacher
Bell Elementary School
Tulsa , OK
08.2009 - 08.2012
- Observed children's performance, behavior, social development and physical health.
- Maintained a safe environment for children at all times by adhering to established standards of care.
- Provided guidance to students on proper behavior and social interaction with others in classroom settings.
- Monitored individual student progress through assessments such as observation checklists and anecdotal records.
- Collaborated with teachers and administrators to develop individual educational plans for each child based on their strengths and needs.
- Attended staff meetings related to curriculum planning or program updates as required.
- Established positive relationships with families by communicating regularly about their child's progress or any other concerns they may have had.
Education
Associate of Arts - Early Childhood Education
Tulsa Community College
Tulsa, OK05.1996
Skills
- Bookkeeping
- Staff Management
- Data Entry
- Billing
- Office Management
- Employee Supervision
- Customer Service
- Operations Management
- Staff Hiring
Timeline
Office Manager/Billing Specialist
Moore Healthcare Group
05.2018 - Current
Pharmacy Technician
Palace Drug
04.2013 - Current
Preschool Assistant Teacher
Bell Elementary School
08.2009 - 08.2012
Associate of Arts - Early Childhood Education
Tulsa Community College