Stephanie Diaz
Middletown,VA
Summary
Patient-oriented Medical Personnel with extensive experience in pharmacy and doctor's office setting. Motivated self starter eager and willing to learn all aspects of the medical field. I provide a very strong work ethic and am dependable to make it to work on time or even early. I excel in teamwork and am willing to provide solutions to nearly every problem with the old or new skills that I am taught.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician & Vaccinator
Walmart
Winchester, VA
08.2022 - 09.2024
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Prepared prescription transfers to other pharmacies.
- Answered telephones to respond to questions or requests.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Provided patients with vaccinations with consideration for dosage requirements, contraindications and possible side effects.
- Performed assessments for each individual case to determine best fit for materials and services.
- Prepared vaccines for administration following established safety protocols.
Pharmacy Technician
Walgreen's Pharmacy
Strasburg, VA
12.2019 - 07.2022
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Interpreted and processed medication orders under supervision of pharmacist.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Pharmacy Technician Trainee
Battletown Pharmacy
Berryville, VA
01.2018 - 11.2019
- Established and updated patient profiles, medications and insurance details.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Medical Assistant Extern
Virginia Intergrative Medical
Winchester , VA
07.2015 - 09.2015
- Escorted patients to examination rooms and documented medical histories.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Education
Career Diploma in Pharmacy Technician Course -
Ashworth College
Norcross, GA11.2019
Clinical Medical Assistant Program -
Lord Fairfax Community College
Middletown, VA06.2015
High School Diploma -
Sherando High School
Stephens City, VA06.2013
Certified Medical Assistant Program
Laurel Ridge Community College-Currently Enrolled
Middletown, VASkills
- Prescription Filling and Labeling
- Medication Storage and Labeling
- Data Entry
- Customer Service
- Workflow Optimization
- Patient Relations
- Multitasking and Prioritization
- Examination Preparation
- Vitals Collection and Documentation
- Sanitizing and Cleaning
- Administering vaccines
- Quality Assurance
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
- CPR Certified by the American Red Cross
Timeline
Pharmacy Technician & Vaccinator
Walmart
08.2022 - 09.2024
Pharmacy Technician
Walgreen's Pharmacy
12.2019 - 07.2022
Pharmacy Technician Trainee
Battletown Pharmacy
01.2018 - 11.2019
Medical Assistant Extern
Virginia Intergrative Medical
07.2015 - 09.2015
Career Diploma in Pharmacy Technician Course -
Ashworth College
Clinical Medical Assistant Program -
Lord Fairfax Community College
High School Diploma -
Sherando High School
Certified Medical Assistant Program
Laurel Ridge Community College-Currently Enrolled
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