Stephanie Duckworth
Sonora,CA
Overview
25
25
years of professional experience
Work History
Department Supervisor
Lowe's Home Improvement
Sonora, CA
03.2022 - Current
- Managing a team of retail associates, providing guidance and support to ensure excellent customer service
- Monitoring inventory levels and implemented effective replenishment strategies to prevent stockouts and minimize excess inventory
- Resolving customer complaints or issues promptly.
- Conducting regular performance evaluations for team members, identifying areas for improvement and providing constructive feedback
- Training staff on loss prevention techniques such as theft deterrence measures and proper cash handling procedures
- Ensures compliance with company policies regarding safety regulations, cleanliness standards, and operational procedures
- Maintaining a clean and organized store environment that enhanced the overall shopping experience for customers
Food Service Worker
Carl Brashear Veterans Center
Radcliff, KY
11.2018 - 07.2019
- I transported adequate supply of food from main kitchen to the country kitchen to serve veterans in a assisted living facility. Sanitized kitchen, set up and served food to the residents, following the diet guidelines as well as portion control. Also performed routine and additional cleaning duties as needed. Solved problems in a timely manner and was in constant communication with the residents about their preferences in food choices.
Bank Teller - Supervisor
Armed Forces Bank
Fort Knox, KY
03.2006 - 03.2008
- I was responsible for the bank tellers and the financial transactions during the shift. I performed drawer counts at employee shift change -overs and problem -solved count inaccuracies. I prepared the bank branch for opening of the business day by opening the banks vault, counting cash, and prepping drawers for my employees. I also prepared the branch for closing at the end of the business day by counting drawers, totaling transactions from receipts, tallies, and accounts opened and closed. I was also responsible for closing and securing the banks vault at closing of the branch.I handled cash withdrawals and deposits along with opening and closing bank accounts, advising customers of banking products such as savings, checking loans and other credit products while providing customers with solid and friendly service. Trained, counseled,and recommended corrective actions to the branch manager regarding employees and bank processes. Ordered supplies for the branch such as general office supplies and financial type supplies such as deposit/withdrawal slips.
Cashier Supervisor/Customer Service
Food Lion
Radcliff, KY
08.2005 - 02.2006
- I operated cash registers while providing customers with friendly service. Processed customers payments such as credit cards, debit cards,EBT cards, paper checks, and cash. I assorted and bagged groceries. I counted employee cash drawers at shift changes, prepared the next cash drawer for use. I counted sales at end of shift by credit,cash,and checks and ordered bill denominations through the bank for the next days business. I trained and supervised employees during an 8 hour shift and was responsible for the entire store and staff during the shift.
Nurse
Doctors office in germany
Neu Isenburg, Germany
05.2001 - 04.2004
- I medically assisted the resident doctor in his routine and emergency procedures in a busy medical office. I was trained and have performed medical procedures in the following areas;
- Administering oral medications and immunizations
- Pharmacology: Injections (IM, ID, SC)
- Medical Terminology, Anatomy and Physiology
- Patient care, mobility and positioning
- Vital Signs: Blood pressure, temperature, pulse, respiration, height and weight.
- Urinalysis
- Electrocardiography
- Surgical Asepsis (Sterilization Procedures)
- Customer Service Skills : Greeting and treating patients with courtesy, patience and empathy.
- Patient appointment scheduling
- Patient record keeping: pulling and filing charts
- Computer Applications: Microsoft Word and Excel
- Data entry record keeping
- Administrative Office Support: answering multi-line phones, faxing, copying, filing, sending correspondence, organizing office records and maintaining supplies.
Education
Nurse - undefined
Max Eyth School
Dreieich, Germany01.2004
High school or equivalent - undefined
Bruder grimm school
Neu Isenburg01.2000
Skills
Medical Records
Cash handling
Customer service
Experience Administering Injections
Medical Office Experience
Languages
German - Fluent
Timeline
Department Supervisor
Lowe's Home Improvement
03.2022 - Current
Food Service Worker
Carl Brashear Veterans Center
11.2018 - 07.2019
Bank Teller - Supervisor
Armed Forces Bank
03.2006 - 03.2008
Cashier Supervisor/Customer Service
Food Lion
08.2005 - 02.2006
Nurse
Doctors office in germany
05.2001 - 04.2004
Nurse - undefined
Max Eyth School
High school or equivalent - undefined
Bruder grimm school