Stephanie Duko

Explained needs-based programs to customers, highlighting benefits tailored to individual circumstances.

• Process high volume caseloads efficiently and accurately.
• Collaborated with community partners to enhance customer advocacy initiatives.

• Coordinated family support services to improve community well-being through targeted interventions.
• Coordinated evaluations, assessments, and service delivery with multidisciplinary teams, ensuring comprehensive support for families.
• Collaborated with family caregivers and community providers to tailor services for families, promoting effectiveness within community and least restrictive environment.

• Advocated for clients by providing case management services, facilitating access to social, educational, economic, and therapeutic resources.
• Identified resources to facilitate referrals for specialized treatment programs, enhancing client support.
• Maintained detailed monthly progress and court reports, documenting support and advocacy efforts, addressing barriers to care, and ensuring access to community services.