Stephanie Duran-Silva
Roswell,GA
Summary
Dynamic Assistant Manager with a proven track record at Aldi, excelling in customer service and team leadership. Enhanced foot traffic through innovative marketing strategies while ensuring operational excellence. Skilled in money handling and adept at decision-making, fostering positive customer relationships to drive repeat business.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Aldi
Milton, GA
09.2023 - Current
- Assisted in daily operations, ensuring adherence to company standards
- Monitored inventory levels, facilitating timely replenishment to meet customer demand.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed marketing strategies to attract new customers, increasing foot traffic.
Cashier
Walmart
Roswell, GA
12.2021 - 01.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced register at shift end.
- Assisted customers with inquiries, ensuring positive shopping experiences
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
Cashier
San Pancho #2
Roswell, Ga
12.2020 - 09.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash, credit, and debit transactions accurately to ensure financial integrity.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
- Assisted counter staff in packing ready orders and distributing to customers.
Education
High School Diploma -
Roswell High School
11595 King Rd Roswell, GA 30075 United States05.2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Aldi
09.2023 - Current
Cashier
Walmart
12.2021 - 01.2023
Cashier
San Pancho #2
12.2020 - 09.2021
High School Diploma -
Roswell High School