Stephanie Eheart
Castle Rock,CO
Summary
Dynamic professional with extensive experience in event operations and guest experience management. Skilled in coordinating service execution, strengthening client relationships, and increasing revenue through strategic capacity planning. Proven ability to manage complex operations and deliver high-level experiences in fast-paced, high-volume environments. Recognized for anticipating needs, optimizing flow, and collaborating across teams to ensure consistent, high-quality execution.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Host
The Brinkerhoff
Castle Rock, CO
10.2025 - Current
- Oversee front of house operations and manage daily service flow, ensuring optimal pacing, seating strategy, and guest experience in a high-volume environment
- Lead the guest experience by setting hospitality standards and handling special requests and escalated situations with professionalism.
- Coordinate closely with management and service teams to ensure clear and consistent communication throughout service
- Manage reservation strategy and capacity, balancing large parties, walk-ins, and priority guests to optimize guest flow and support revenue generation
- Anticipate operational challenges in real time, adjusting floor flow and timing to maintain service standards under pressure
- Upholds service standards and exercises real time operational decision making during high volume service periods
Founder and Lead Photographer
S. Lynne Photography
Castle Rock, CO
01.2016 - Current
- Built and scaled a photography and event services business from 8 weddings in year one to 50+ events annually, reaching full booking capacity within three years
- Sustained 50+ events per year at peak, demonstrating strong demand, referral networks, and brand positioning
- Increased booking volume and pricing over time, driving consistent revenue growth while maintaining demand at full capacity
- Led all client communication from initial inquiry through event execution, ensuring clear, timely, and proactive communication to align expectations and deliver a seamless experience
- Planned and executed 500+ events, including weddings, corporate events, and private functions, managing full timelines, vendor coordination, and day-of logistics
- Collaborated with planners, venues, and vendors across a wide network to support successful event execution and drive repeat business
- Managed all business operations including contracts, pricing strategy, marketing, scheduling, and financials
Real Estate Agent
Compass and milehimodern
Denver, Colorado
08.2019 - Current
- Built and scaled a personal real estate business through strategic marketing and a strong referral network, generating consistent client demand
- Achieved $3M in sales volume in first year and grew business to $10M+ annually within five years (+233% growth; ~27% year-over-year increase)
- Recognized as Rising Star of the Year by the Denver Metro Association of Realtors
- Represented clients under top performing brokerages, aligning with luxury branding, marketing, and service standards
- Managed full client lifecycle including acquisition, negotiations, contracts, and closings, ensuring high client satisfaction and repeat business
- Utilized CRM platforms and digital marketing strategies to enhance pipeline growth and maintain engagement with prospective clients
- Mentored and developed newer agents, overseeing contract execution and client communications, and providing hands-on support throughout showings, inspections, appraisals, and open houses to ensure operational consistency and high client satisfaction
Hospitality Professional (Bartender / FOH Leader
TAO Downtown
New York, New York
09.2013 - 2016
- Delivered high level service within a globally recognized hospitality group in a fast paced, high volume environment
- Led bar operations, ensuring service standard consistency
- Provided service for high profile clientele and celebrity-driven events, requiring discretion and precision
- Supported large-scale events and private functions, helping drive efficient and well-executed operations in complex environments
- Developed extensive knowledge of food, wine, and beverage programs to elevate guest experience
Education
Bachelor of Arts - Integrative Physiology With Minor in Neuroscience
University of Colorado At Boulder
Boulder, CO05-2012
Skills
Event Operations & Execution
- Reservation and Capacity Management
- Vendor & Client Coordination
- Contract Negotiation & Client Relations
- Timeline Development & Flow Optimization
- Cross-Functional Communication
- Revenue Growth & Business Development
- CRM & Operational Systems
- Team Leadership & Mentorship
- CRM & Operational Systems
Certification
- Certificate in Neuroscience
- Real Estate License
Accomplishments
- Denver Metro Association of Realtors Rising Star Award 2019
Timeline
Lead Host
The Brinkerhoff
10.2025 - Current
Real Estate Agent
Compass and milehimodern
08.2019 - Current
Founder and Lead Photographer
S. Lynne Photography
01.2016 - Current
Hospitality Professional (Bartender / FOH Leader
TAO Downtown
09.2013 - 2016
Bachelor of Arts - Integrative Physiology With Minor in Neuroscience
University of Colorado At Boulder