STEPHANIE ELAIR
Seguin
Summary
Performance-driven Customer service professional with stellar record of accomplishment in connecting with all customers and driving remarkable retail sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
13
13
years of professional experience
Work History
Leasing Consultant/Assistant Property Manager
Fairfield Property Management
Thibodaux
03.2024 - 10.2025
- Assisted prospective tenants with property tours and leasing inquiries.
- Managed lease agreements and ensured compliance with company policies.
- Conducted market research to identify competitive rental rates and trends.
- Coordinated maintenance requests between residents and service teams.
- Organized resident events to foster community engagement within properties.
- Facilitated communication between residents and property management teams.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Conducted background checks on applicants.
- Contacted and followed up with tenants on renewal notices.
Shift Manager
RaceTrac
Denham Springs
04.2021 - 01.2024
- Generated performance reports to identify areas for improvement.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
- Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
- Documented receipts, employee hours and inventory movements.
- Developed team building activities to motivate staff in up-selling efforts.
Internet Sales Consultant
Gossett Motors
Memphis
10.2020 - 04.2021
- Applied consultative sales strategy to assess client needs and propose turnkey solutions to align with business objectives.
- Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 75% or more.
- Drove revenue by 50% by communicating product benefits, services, features and special offers.
- Listened to customers to understand needs and referred to optimal services.
- Evaluated customer requests to determine appropriate product pricing.
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Online Personal Shopper
Walmart
Lafayette
09.2017 - 09.2020
- Curated personalized shopping experiences for diverse customer needs.
- Managed online orders using Walmart's e-commerce platform effectively.
- Assisted customers with product selection and recommendations through chat support.
- Collaborated with team members to optimize inventory management processes.
- Resolved customer inquiries and issues promptly via email and phone communication.
- Maintained up-to-date knowledge of promotions and product availability online.
Carhop/Night Shift Manager
Sonic Drive-In
Lafayette
10.2012 - 10.2016
- Inspected all orders prior to delivery, ensuring consistency in presentation and quality.
- Balanced and delivered trays with food and beverage orders to customers while on roller skates, enhancing guest entertainment.
- Processed and completed cash transactions promptly, providing accurate change and order receipts.
- Greeted and welcomed guests upon arrival, offering menu recommendations and efficiently placing orders.
Education
High School Diploma - General
Acadiana High School
Lafayette, Louisiana01-2015
Some College (No Degree) - Business
South Louisiana Community College
Lafayette, LASkills
- Reliable and punctual
- Reliable team worker
- Neat, clean and professional appearance
- Comfortable standing for long time periods
- Quick learner
- Training and development
- FDA food guidelines awareness
- File/records maintenance
- Financial records and processing
- Computer proficient
Accomplishments
Recognized by peers and management for going above and beyond normal job functions.
Timeline
Leasing Consultant/Assistant Property Manager
Fairfield Property Management
03.2024 - 10.2025
Shift Manager
RaceTrac
04.2021 - 01.2024
Internet Sales Consultant
Gossett Motors
10.2020 - 04.2021
Online Personal Shopper
Walmart
09.2017 - 09.2020
Carhop/Night Shift Manager
Sonic Drive-In
10.2012 - 10.2016
Some College (No Degree) - Business
South Louisiana Community College
High School Diploma - General
Acadiana High School