Stephanie Ervin
Dr John H Shelton DMD (Rising Tide)
Metropolis,IL
1
Certification
23
years of professional experience
Dedicated dental professional with experience in administrative operations and clinical patient care.
Work History
Administrative Operations
7 Years- Facilitated smooth administrative operations by managing incoming phone calls, emails, and patient scheduling.
- Developed treatment plans that supported patient needs and objectives. Assisted in creating personalized treatment strategies for enhanced patient care.
- Optimized insurance verification processes to improve patient service efficiency.
Dental Hygienist
13 Years 5 Months- Executed thorough dental cleaning procedures to enhance patient oral health.
- Instructed patients on oral hygiene practices to enhance preventive care and health maintenance.
- Analyzed patient needs and dental health conditions to support the formulation of customized treatment plans.
- Implemented infection control protocols to maintain a safe clinical environment for patients.
Dental Hygienist
1 YearEducation
Associate of Applied Science - Dental Hygiene
Dental Assistant
Skills
Excellent multitasking capability
Insurance verification
Patient scheduling
Softdent and Open Dental program proficiency
Patient flow management
Pharmacy correspondence
Oral hygiene instruction
Treatment Planning
Preventive oral health education
Radiographic interpretation
Preventive dentistry
Payment processing
Rapport building
Certification
CPR
Local Anesthesia
Timeline
Administrative Operations
Dr John H Shelton DMD (Rising Tide)
08.2019 - CurrentRead More
Dental Hygienist
Dr Ronald Harris DDS Metropolis Dental Center
01.2005 - 06.2018Read More
Dental Hygienist
Carterville Dental Center (Heartland Dental Office)
01.2004 - 01.2005Read More
John A Logan College
Associate of Applied Science from Dental Hygiene
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John A Logan College
Dental Assistant
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