STEPHANIE FARMER
Steph’s Far More Photography
Oklahoma City,OK
14
years of professional experience
Customer Service Professional experienced in retail, sales, business ownership, and management. Delivered exceptional customer experiences through strong communication skills and the ability to build genuine connections. Managed daily business operations, trained employees, and achieved sales goals while fostering a welcoming environment for diverse customers.
Work History
Sales Associate
8 Years 11 Months- Provide exceptional customer service by identifying customer needs, answering questions, recommending products, and creating personalized shopping experiences.
- Build genuine relationships with customers and use strong interpersonal skills to create trust and encourage repeat business.
- Consistently work toward sales goals while maintaining a welcoming and customer-focused environment.
- Engage customers through product demonstrations, promotions, and personalized recommendations.
- Served as a Keyholder for four years, helping lead and support a team of up to three employees.
- Train new employees on POS systems, customer interactions, email capture, sales techniques, and store procedures.
- Support store performance by participating in team meetings and responding promptly to District Management requests.
- Handle cash management responsibilities, including balancing cash drawers and completing change orders.
- Communicate with outside vendors to assist with the secure transfer of money and maintain proper procedures.
- Perform opening and closing duties, including stocking inventory, changing promotional signage, and maintaining store organization.
- Assist with loss prevention and maintaining a safe, organized, and professional store environment.
Photographer & Business Owner
14 Years 5 Months- Built and maintained a successful photography business through strong customer relationships, creativity, communication, and personalized service.
- Connect with clients on a personal level to understand their needs, create a comfortable experience, and deliver services tailored to their expectations.
- Manage client scheduling, customer inquiries, billing, follow-ups, and other administrative responsibilities.
- Build and maintain multiple social media accounts through organic and strategic content creation to attract and connect with new clients.
- Maintain organized digital files and utilize computer technology for photo editing, client management, and business operations.
- Manage inventory, communicate with vendors, and coordinate studio setup and breakdown.
- Communicate project updates with clients and send reminders to ensure a positive customer experience throughout the process.
Education
High School Diploma
Skills
Sales & Upselling
Client engagement
Needs assessment
Relationship building
Interpersonal communication
POS Systems
Employee Training
Team Leadership
Inventory Management
Time management
Sales Strategy
Client Engagement
Creativity
Visual Merchandising
Conflict Resolution
Microsoft/Computer Technology
Timeline
Sales Associate
Bath & Body Works
11.2017 - CurrentRead More
Photographer & Business Owner
Steph’s Far More Photography
05.2012 - CurrentRead More
Western Heights High School
High School Diploma
Read More