Summary
Overview
Work History
Skills
Timeline
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Stephanie Felix

Fresno,CA

Summary

Dynamic and results-oriented professional with extensive experience in customer service and sales, honed at companies like Lane Bryant. Excelled in roles requiring exceptional planning, organization, and communication skills. Proven track record of enhancing customer satisfaction and streamlining operations, underpinned by strong problem-solving abilities and adaptability.

Overview

6
6
years of professional experience

Work History

Personal Shopper

Instacart
05.2020 - Current

I shop for a customers orders at stores. They prefer communicate with customers if items are requested or out of stock drop off orders at their homes.

Assistant Manager of Operations

Lane Bryant
12.2022 - 10.2023

Open and closed the store counted out registers at end of the day placed money in safe opened registers at start of day. Helped out with scheduling of employees provided, customer service and cashiered processed returns help the clients find items in store. Trained new associates. Responded to emails when needed.

Sales Associate

Burlington
02.2019 - 06.2022

Provided customer service. I was a cashier. Also processed returns. Put items back on sales floor processed freight when needed. Trained new associates. Help to keep front end of store clean.

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Customer Relations
  • Prioritizing Orders
  • Upbeat and Outgoing Attitude
  • Sales expertise
  • Accurate money handling
  • Sales proficiency
  • Strong interpersonal skills
  • Time Management
  • Excellent Communication
  • Multitasking
  • Organizational Skills
  • Cash Handling
  • Food safety and sanitation
  • Task Prioritization
  • Point of sale operation
  • Written Communication
  • Problem-solving abilities
  • Reliability
  • Customer Satisfaction
  • Team Leadership
  • Effective Communication
  • Adaptability and Flexibility
  • Customer Engagement
  • Self Motivation
  • Sales process
  • Goal Setting
  • Professionalism

Timeline

Assistant Manager of Operations

Lane Bryant
12.2022 - 10.2023

Personal Shopper

Instacart
05.2020 - Current

Sales Associate

Burlington
02.2019 - 06.2022
Stephanie Felix