Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Fernadez

Stephanie Fernadez

Methuen,MA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience

Work History

Manager

Wendys Restaurant
01.2021 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Cashier Assistant

Speedway Gas Station
04.2023 - 10.2023
  • Enhanced customer satisfaction by providing efficient and accurate checkout services.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.

Quality Control Inspector

Cedar Mediterranean
07.2023 - 09.2023
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.

Regular Employee

Cole Haan
04.2023 - 06.2023
  • Enhanced student comprehension by utilizing diverse teaching methods and strategies.
  • Collaborated with colleagues to develop and implement interdisciplinary lesson plans, fostering a well-rounded education for students.
  • Increased parent involvement in the learning process through regular communication and meetings, establishing strong partnerships between home and school.
  • Provided personalized support to students with varying needs, ensuring each individual reached their full potential.

Amazon Drivers

Amazon
12.2022 - 02.2023
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Machine Operator

Gillette
05.2020 - 12.2021
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Education

High School Diploma -

Lawrence High School
Lawrence, MA
06.2020

Skills

  • Contract Management
  • Marketing
  • Staff Development
  • Strategic Planning
  • Business Administration
  • Schedule Preparation
  • Team Leadership
  • Staff Management
  • Sales Management
  • Customer Relationship Management (CRM)
  • Problem Solving
  • Customer Service
  • Hiring and Training
  • Administration and Reporting

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Quality Control Inspector

Cedar Mediterranean
07.2023 - 09.2023

Cashier Assistant

Speedway Gas Station
04.2023 - 10.2023

Regular Employee

Cole Haan
04.2023 - 06.2023

Amazon Drivers

Amazon
12.2022 - 02.2023

Manager

Wendys Restaurant
01.2021 - Current

Machine Operator

Gillette
05.2020 - 12.2021

High School Diploma -

Lawrence High School

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Stephanie Fernadez