Stephanie Fernandez
Miami,FL
Summary
Dedicated and results-driven with experience in managing luxury departments. Proven track record in driving sales, enhancing customer experience, and leading teams to achieve business objectives. Strong ability to foster professional relationships and maintain operational excellence in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Fine Jewelry Sales Associate
Nordstrom
Coral Gables, FL
06.2023 - Current
- Implemented effective business strategies to drive profit growth, enhance brand visibility, and optimize client satisfaction.
- Managed the day-to-day operations and ensured proper opening and closing procedures were followed.
- Enhanced team performance through collaborative efforts and valuable insights
POV, Dresses, and YC Department Manager
Nordstrom
Coral Gables, FL
01.2023 - 06.2023
- Implemented effective hiring and training strategies resulting in a high-performing team that consistently met KPI targets.
- Achieved exceptional results by driving all departments to outperform previous year's sales objectives and excel in the regional market.
- Developed robust vendor relationships for fostering business expansion and enhancing product expertise.
Jewelry,Handbags and Sunglass Assistant Manager
Nordstrom
Coral Gables, FL
10.2021 - 01.2023
- Collaborated with Department Manager to drive merchandising efforts, manage inventory effectively, and surpass daily sales targets. Contributed significantly to exceeding the yearly sales target of over $8 Million in 2022.
- Managed recruitment, training, and performance of team members to meet KPI targets
- Managed department Trunk Shows for renowned brands including David Yurman, Tom Ford, and Chanel to consistently surpass exceptional sales targets.
Designer and Women Shoe Sales Associate
Nordstrom
Coral Gables, FL
12.2017 - 10.2021
- Developed and maintained strong customer relationships
- Set and achieved sales goals for in-store and digital selling, utilizing effective selling tools.
- Served as an active collaborator, enhancing merchandising efforts, inventory management and daily operations
Skills
- Sales and Leadership
- Client Relations
- Operational Excellence
- Multitasking and Adaptability
- Strategic Business Development
- Bilingual (English & Spanish)
Timeline
Fine Jewelry Sales Associate
Nordstrom
06.2023 - Current
POV, Dresses, and YC Department Manager
Nordstrom
01.2023 - 06.2023
Jewelry,Handbags and Sunglass Assistant Manager
Nordstrom
10.2021 - 01.2023
Designer and Women Shoe Sales Associate
Nordstrom
12.2017 - 10.2021
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